Esurance complaint: Lack of answers and customer service
Filed 30 Nov 2021 by Dakota
I was in a car accident on 102721 I have still not been able to contact my PIP adjuster. I call and call and she nor her manager never calls back. I have been paying for pip, monthly and now I have bills coming in that are not being handled. Today’s is 113021. Its been over a month with NOTHING. When I do get rerouted to a different person they either 1) say someone will call you back, yet no one does 2) rudely hang up on me 3) or just transfer me to someone who says the same thing. I have had so many problems contacting anyone. I have only ever talked to my own claims adjuster 3 times out of numerous attempts of contact.
I have left reviews on facebook BBB and co plain.biz
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