Dicks Sporting Goods Complaint Sentiment: Neutral

Our sentiment meter has detected that Dicks Sporting Goods complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Dicks Sporting Goods, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Dicks Sporting Goods complaint process

Do you have a dispute or had a bad customer experience with Dicks Sporting Goods? Submit your Dicks Sporting Goods complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dicks Sporting Goods.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dicks Sporting Goods complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dicks Sporting Goods?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dicks Sporting Goods complaints chart

We have received 1 complaints about Dicks Sporting Goods over the last 12 months. The graph below shows a monthly breakdown.

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Dicks Sporting Goods complaint statistics

Curious about Dicks Sporting Goods's track record in addressing complaints within the Sports Store category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 38 ratings

How to contact the customer service of Dicks Sporting Goods?

Below, you will find the contact information for the complaint department of Dicks Sporting Goods. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-846-9997

You can contact the customer service of Dicks Sporting Goods by calling 1-877-846-9997. If you want to reach out to Dicks Sporting Goods through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dicks Sporting Goods reviews: (38)

Authentic experiences shared by our community for your benefit.

Employees harassing and saying I was stealing

Complaint from DICKSPAYS on 30 November 2020 about Dicks Sporting Goods.

They followed.me around the store, looking at me and talking about me not only.to themselves but to other customers. They made jokes outloud and were laughing and pointing at me . That's defamation of character. That's spreading lies and rumors... Read more

Comments: 0
Rating:

I Tried to buy a gun

Complaint from Emin on 25 October 2020 about Dicks Sporting Goods.

I Tried to buy a gun I went in the store to purchase a firearm and there was nobody in the area where the guns are so I found a gentleman that works there and asked him if he can... Read more

Comments: 0
Rating:

Rude, unprofessional customer service

Complaint from Bethanys00 on 20 September 2020 about Dicks Sporting Goods.

My sister brought my 10 year old niece yesterday, Saturday, to Dicks to buy a bike. Dale guy was extremely rude and wouldn’t let 10 year old try the bike. He sold my sister a $340 bike that was too... Read more

Comments: 0
Rating:

Falsely accused and racial byast

Complaint from Chunkdiesel27 on 31 August 2020 about Dicks Sporting Goods.

I have spent aboutb1200 dollars at this store on then past month usually have no problem but upon checkout today I was stopped by a worker who asked me if I still had the tags on the shirt inwas wearing... Read more

Comments: 0
Rating:

Brand new bike tube pops out

Complaint from Mobilcti on 26 July 2020 about Dicks Sporting Goods.

Bought brand new bicycle at Milpitas store. Within few days, tubes popped while riding the bike. When I took it back to store, they are asking me to pay for the repairs. Read more

Comments: 0
Rating:

Trump loving cashier named Matthew

Complaint from iamnotmygrandparents on 30 June 2020 about Dicks Sporting Goods.

Matthew, a young (couldn’t have been older than 21 years old) male cashier was extremely rude. He didn’t speak, didn’t ask if I found everything ok, just proceeded to ring my items up and slam them down on the counter... Read more

Comments: 0
Rating:

Customer service

Complaint from Desperj on 19 June 2020 about Dicks Sporting Goods.

My husband and I went in to purchase a bike for our 13 year old son. The gentleman in the bike department were very short and rude when we asked questions and told us we picked a bike to... Read more

Comments: 0
Rating:

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