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Dick’s Sporting Goods complaint: Rude, unprofessional customer service

Open 266 views Sports Store

Filed 20 Sep 2020 by Bethany

My sister brought my 10 year old niece yesterday, Saturday, to Dicks to buy a bike. Dale guy was extremely rude and wouldn’t let 10 year old try the bike. He sold my sister a $340 bike that was too small for kid. My sister was so upset on wat she was treated by salesman, Merve, that she made me come with her and return bike. Manager was very understanding and sorry that she experienced that from Merve. Manger sounded like Merve is one big problem.

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