Dicks Sporting Goods Complaint Sentiment: Neutral

Our sentiment meter has detected that Dicks Sporting Goods complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Dicks Sporting Goods, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Dicks Sporting Goods complaint process

Do you have a dispute or had a bad customer experience with Dicks Sporting Goods? Submit your Dicks Sporting Goods complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dicks Sporting Goods.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dicks Sporting Goods complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dicks Sporting Goods?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dicks Sporting Goods complaints chart

We have received 1 complaints about Dicks Sporting Goods over the last 12 months. The graph below shows a monthly breakdown.

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Dicks Sporting Goods complaint statistics

Curious about Dicks Sporting Goods's track record in addressing complaints within the Sports Store category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 38 ratings

How to contact the customer service of Dicks Sporting Goods?

Below, you will find the contact information for the complaint department of Dicks Sporting Goods. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-846-9997

You can contact the customer service of Dicks Sporting Goods by calling 1-877-846-9997. If you want to reach out to Dicks Sporting Goods through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dicks Sporting Goods reviews: (38)

Authentic experiences shared by our community for your benefit.

Workers

Complaint from kabaal on 13 December 2023 about Dicks Sporting Goods.

Making workers wear jeans when it’s a SPORTING goods store. No one wears jeans during sports so why require them wear jeans. They have never made them wear jeans prior till I heard workers complaining their boss suddenly changed the... Read more

Comments: 0
Rating:

embarrasing experience at checkout

Complaint from erod on 03 March 2023 about Dicks Sporting Goods.

I was shopping at Dicks in Tuscaloosa yesterday around 3:30 pm. I went to checkout with a small purchase of $50 plus. The young lady range up my merchandise while also talking to another customer on the phone. I inserted... Read more

Comments: 0
Rating:

Missing item in package

Complaint from Maillady2 on 07 January 2023 about Dicks Sporting Goods.

Missing an item in box. They say it weighs 3 lbs. and all items were in box , but the $140.00 shirt jacket was not !! They are calling me a liar !!! I received 3 out of 4 items.... Read more

Comments: 0
Rating:

Rude customer service

Complaint from SueM on 19 December 2022 about Dicks Sporting Goods.

2 of the chat representatives refused to help me. The first person Okeina failed to deliver a good customer support where the second one, Aliyah simply closed the chat on me because I complained about the first agent. Read more

Comments: 0
Rating:

Rude worker

Complaint from mcierpial on 27 November 2022 about Dicks Sporting Goods.

I walked into the store at 8 p.m. while the store closes at 9 p.m. A worker came up and told us to leave the store becauise it closes so I told him the sign outside says it closes at... Read more

Comments: 0
Rating:

Unfair work environment

Complaint from Selenarenee on 30 October 2022 about Dicks Sporting Goods.

Constant bullying and harrassing from a teammate for the past 6 months. I’m being held to a higher standard then everyone else. No one is happy here anymore and store manager has favorites and doesn’t like there hard working employee... Read more

Comments: 0
Rating:

Unprofessional associates with customers

Complaint from Caligirl2316 on 13 October 2022 about Dicks Sporting Goods.

Security and a male customer were exchanging words and two other female associates and security were gossiping about it while I waited for a dressing room I waited and they kept going on after security was done getting ghetto... Read more

Comments: 0
Rating:

Dick Sporting Goods Chat Site Guyana

Complaint from Savi on 16 August 2022 about Dicks Sporting Goods.

They outsource to Guyana. Underpaying employees. $519.35 GYD PER HOUR which is less than $6.00 USD PER HOUR! The staff at the Guyana location for Dicks Sporting Goods chat site is working under massive toxic environment. From the HR generalist... Read more

Comments: 0
Rating:

defective email bike

Complaint from tlc80919 on 13 July 2022 about Dicks Sporting Goods.

I bought an email bike from dicks sports 1710 Briargate Blvd, Colorado Springs, CO 80920. with in 3 days the bikes power assist started failing I called them by which they told me to bring the bike in a speak... Read more

Comments: 0
Rating:

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