Our sentiment meter has detected that Peloton complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Peloton, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 5 complaints about Peloton over the last 12 months. The graph below shows a monthly breakdown.
Curious about Peloton's track record in addressing complaints within the Sports Store category? Dive into the all-time complaints data right here!
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You can contact the customer service of Peloton by calling 1-866-679-9129. If you want to reach out to Peloton through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from madpelotonuserstuckwithrental on 05 December 2023 about Peloton.
Peloton is purposefully obfuscating return of Peloton rented bike. They missed the first pick up, and now, two weeks later actually tried to deliver a new bike when I wasn't looking rather than pick up the bike I have. Imagine... Read more
Complaint from Dwombles on 14 November 2023 about Peloton.
We have been trying to get a peloton technician to come out and fix the bike for nearly a month. we call, they schedule an appointment, then the appointment cancels. They have no issues taking my payment, yet can't fix... Read more
Complaint from lvrodge on 23 October 2023 about Peloton.
To Whom it may Concern Why does your music on Peloton, especially only Black Hip Hop music have obscenities and foul language with no regard to Black or Christian People and use sensors. There are young adults that even find your... Read more
Complaint from Unhappy user on 26 May 2023 about Peloton.
Peloton recall on seat post for original bike. They say stop riding but contradict themselves by giving replacement priority to those of a certain height and weight. If everyone should stop riding the priority makes no sense. Further my spouse... Read more
Complaint from Bperrotta on 24 May 2023 about Peloton.
I have had my peloton bike for almost 3 years. It has mostly sat in our basement gym unused as I got pregnant shortly after purchasing and then had a second child shortly after my first. I have been continuously... Read more
They didn’t follow their policy Read more
Complaint from NJRonbo on 18 January 2023 about Peloton.
I have been a Peloton owner for three years now and have generally been happy with my bike. However, there has been a growing trend of reported harassment issues related to the High Five functionality that Peloton will not allow... Read more
Complaint from lnicole on 06 May 2022 about Peloton.
We had ordered our peloton tread in early February, we were told our first delivery date would be March 24th. I made sure I took the day off work to make sure someone would be there for the delivery and... Read more
I have the hub on the fly wheel repaired twice, but after one-month it is defective again and needs replacement. I reported this early January and the repair was scheduled. Despite ing the date of the repair no... Read more
Complaint from Nikki Koppel on 02 March 2022 about Peloton.
Peloton delivered treadmill on December 14th of 2021. Delivery was to include full set up. Calibration and centering of belt. Third party delivery team refused. Not their job. After discussing with salesperson, and no team available to come out and... Read more
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