Complaints about Peloton

On this page you can see which complaints are submitted about Peloton.

How to file a complaint to Peloton?

Whatever your complaint about Peloton is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Peloton complaint' button on our website.
2. Describe your complaint in detail, and suggest how Peloton should resolve it.
3. Submit your complaint directly to Peloton and mention that you posted your complaint on

Statistics of Peloton in the category Sports Store

7 total complaints
1.0 /10
5 votes

Complaints overview

Delivery Issues

Complaint from on 06 May 2022 about Peloton in category Sports Store

We had ordered our peloton tread in early February, we were told our first delivery date would be March 24th. I made sure I took the day off work to make sure someone would be there for the delivery and... Read more


Complaint from on 07 March 2022 about Peloton in category Sports Store

I have the hub on the fly wheel repaired twice, but after one-month it is defective again and needs replacement. I reported this early January and the repair was scheduled. Despite ing the date of the repair no... Read more

Refuses refund

Complaint from on 02 March 2022 about Peloton in category Sports Store

Peloton delivered treadmill on December 14th of 2021. Delivery was to include full set up. Calibration and centering of belt. Third party delivery team refused. Not their job. After discussing with salesperson, and no team available to come out and... Read more

Delivery Service

Complaint from on 10 December 2021 about Peloton in category Sports Store

My daughter ordered a stationary bike. After waiting a few weeks she received notice that the bike would be delivered on Monday, December 6, 2021 by 1:30 PM. She asked me to stay at her house to let them in... Read more