Dicks Sporting Goods Complaint Sentiment: Neutral

Our sentiment meter has detected that Dicks Sporting Goods complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Dicks Sporting Goods, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Dicks Sporting Goods complaint process

Do you have a dispute or had a bad customer experience with Dicks Sporting Goods? Submit your Dicks Sporting Goods complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dicks Sporting Goods.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dicks Sporting Goods complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dicks Sporting Goods?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dicks Sporting Goods complaints chart

We have received 2 complaints about Dicks Sporting Goods over the last 12 months. The graph below shows a monthly breakdown.

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Dicks Sporting Goods complaint statistics

Curious about Dicks Sporting Goods's track record in addressing complaints within the Sports Store category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 38 ratings

How to contact the customer service of Dicks Sporting Goods?

Below, you will find the contact information for the complaint department of Dicks Sporting Goods. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-846-9997

You can contact the customer service of Dicks Sporting Goods by calling 1-877-846-9997. If you want to reach out to Dicks Sporting Goods through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dicks Sporting Goods reviews: (38)

Authentic experiences shared by our community for your benefit.

Service

Complaint from Snookey53 on 11 September 2021 about Dicks Sporting Goods.

Is that the store to buy a gun safe I ask for help she said they'll be right with you and all I saw was people walk around store nobody came for 20 minutes and I finally said the heck... Read more

Comments: 0
Rating:

Stole my bike

Complaint from unhappy camper on 05 August 2021 about Dicks Sporting Goods.

Liars and Thieves. This review is specific to Dicks Sporting Goods on Broadway and Wilmot. I purchased a bike online and after delivery took the bike to the store for assembly that is included in the price. ... Read more

Comments: 0
Rating:

Poor Condition of New Product

Complaint from Tim26 on 14 July 2021 about Dicks Sporting Goods.

I ordered a Saranac 146 dlx and the condition of the hull was not ideal. When I was at the store, the store employees said there was only one in the back and one on the floor (store website said... Read more

Comments: 0
Rating:

Rude

Complaint from photoroe77 on 26 June 2021 about Dicks Sporting Goods.

My fiancée and I was trying out the Kayaks before we buy one. My fiancée put them back when we were finished. A salesman come over and said his boss said we were playing. He also said his lunch was... Read more

Comments: 0
Rating:

Misrepresenting prices

Complaint from rsaini on 14 April 2021 about Dicks Sporting Goods.

We wanted to purchase a Babolat unstrung tennis racket that was listed at $195.00 on the rack. When we went to checkout the racket it rang as $229.00. A difference of $34 or almost 17.5% vs. what was... Read more

Comments: 0
Rating:

Shoe Department

Complaint from Kimb40erly on 24 March 2021 about Dicks Sporting Goods.

My daughter and I went to the Dick's Store in Lynchburg, VA to find her a pair of soccer cleats. We asked for a size and that associate said she would be back with the shoe and 20 mins... Read more

Comments: 0
Rating:

Awful customer service experience

Complaint from Rajae on 29 December 2020 about Dicks Sporting Goods.

My husbands experience was awful. on 12242020 My husband went to Dick's Sporting Goods located at Fair oaks Mall in Fairfax, va. while looking for an item that he couldn't find. he saw one of the associates passing by. He... Read more

Comments: 0
Rating:

Racial discrimination

Complaint from EdithCas on 28 December 2020 about Dicks Sporting Goods.

I took my kids to Dick's sporting goods on Saturday Dec 26, 2020. We we're looking for work out equipment and boxing gloves. The manager of that store which her name is Susan approach us with a very nasty attitude.... Read more

Comments: 0
Rating:

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