Depop Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Depop over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Depop's offerings.

Sentiment data last updated on May 3, 2024

Depop complaint process

Do you have a dispute or had a bad customer experience with Depop? Submit your Depop complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Depop.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Depop complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Depop?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Depop complaints chart

We have received 10 complaints about Depop over the last 12 months. The graph below shows a monthly breakdown.

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Depop complaint statistics

Curious about Depop's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 12 ratings

How to contact the customer service of Depop?

Below, you will find the contact information for the complaint department of Depop. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
experience@depop.com
Contact form:

For Depop support through email, send your inquiry to experience@depop.com. If you want to reach out to Depop through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Depop reviews: (12)

Authentic experiences shared by our community for your benefit.

Abuse on buyer protaction

Complaint from Feeble tig a on 19 December 2022 about Depop.

The buyer asked me to mark the item value for 5 pound to avoid tax. But the item lost in transaction. Depop refunded the buyer without investigation. And promised me I will get my compensation after receiving the final response... Read more

Comments: 0
Rating:

Refund Immediately

Complaint from beccaleadbeatter on 24 November 2022 about Depop.

I bought this item on the 1110. The seller sent it to the incorrect address it was returned to sender. Depop are refusing to refund me until Royal Mail have closed their investigation yet will not explain to me... Read more

Comments: 0
Rating:

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