Chumba Casino Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Chumba Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Chumba Casino's offerings.

Sentiment data last updated on May 1, 2024

Chumba Casino complaint process

Do you have a dispute or had a bad customer experience with Chumba Casino? Submit your Chumba Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chumba Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chumba Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chumba Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chumba Casino complaints chart

We have received 68 complaints about Chumba Casino over the last 12 months. The graph below shows a monthly breakdown.

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Chumba Casino complaint statistics

Curious about Chumba Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

128
Total complaints
127
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 128 ratings

How to contact the customer service of Chumba Casino?

Below, you will find the contact information for the complaint department of Chumba Casino. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+35699088901
Webcare email:
support@chumbacasino.com
Contact form:

You can contact the customer service of Chumba Casino by calling +35699088901. For Chumba Casino support through email, send your inquiry to support@chumbacasino.com. If you want to reach out to Chumba Casino through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chumba Casino reviews: (128)

Authentic experiences shared by our community for your benefit.

Payout

Complaint from Minitwonine on 02 July 2023 about Chumba Casino.

I've been playing chumba casino online. They have accepted my deposits with no problem. I requested a payout because I won $5020.61. I submitted all the proper documents. Now they are saying I had a old account with a... Read more

Comments: 0
Rating:

Poor customer support

Complaint from Ew121207 on 28 June 2023 about Chumba Casino.

I was told that it was their decision to close my account because they thought I had a gambling problem Read more

Comments: 0
Rating:

Fraud

Complaint from Ninapp on 28 June 2023 about Chumba Casino.

Once every time I approve they approve my banking they I never win but if you're breaking isn't approved that's when you win so it seems like it's red Read more

Comments: 0
Rating:

Refund

Complaint from Catherine blair on 23 June 2023 about Chumba Casino.

I won 350.00 and they won't give it to me Read more

Comments: 0
Rating:

Deactivated my account while trying to redeem my $6000

Complaint from Charles Hamm on 22 June 2023 about Chumba Casino.

After verifying myself and my bank information, I attempted to redeem my prize ($6000) and they ended up deactivating my account. I’ve reached out to them several times by email. I cannot figure anything out they are saying I violated... Read more

Comments: 0
Rating:

Non-Payment

Complaint from MichaelD on 19 June 2023 about Chumba Casino.

I started playing Chumba Casino last year or maybe the year before last but anyhow my 3rd times playing I won 3 million sweepcoins and had to upload a copy of my driver license in order to redeem my payment..... Read more

Comments: 0
Rating:

Unauthorized gambling

Complaint from Courtney949126 on 14 June 2023 about Chumba Casino.

My husband was able to take my card and spend hundreds of dollars never win a single dime and also casinos online seems sketchy there is so many charges on our account I can’t keep up Read more

Comments: 0
Rating:

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