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Chumba Casino complaint: Non-Payment

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Filed 19 Jun 2023 by Michael

I started playing Chumba Casino last year or maybe the year before last but anyhow my 3rd times playing I won 3 million sweepcoins and had to upload a copy of my driver license in order to redeem my payment.. At the time my drivers license was expired so they told me to upload a new up to date copy which I did do but it took me longer than I anticipated but I did get a new copy upload and my identity was approved but they never payed me my 3 million.. It was a little more than 3 million I just cant remember the excact amount all i kno is it was 3 million and something anyhow when I realized they hadnt payed me I contacted them through email and they respond back telling me that they didn’t have anything on file in their system showing my account winning 3 million and then told me that they could look into it if i could tell them the exact amount, date ,time of the winnings and also what game I was playing when I won.. I couldn’t remember any of that except for what game I played which was Wild Linx.. So they never payed me and I never heard from them again… Just recently they added a new bingo game to their online site and I’ve won 3 different times but they never added my winnings to my account..the first 2 times I won the amounts of $50 $62 then tonight I won $10 but they didn’t add it to my account either.. Can u look into this matter for me please thank you.

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