Our sentiment meter has detected that Choice Hotels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Choice Hotels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Choice Hotels? Submit your Choice Hotels complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 4 complaints about Choice Hotels over the last 12 months. The graph below shows a monthly breakdown.
Curious about Choice Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Choice Hotels. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Choice Hotels by calling 1 (800) 300-8800. If you want to reach out to Choice Hotels through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from AlysonGlacia on 17 December 2023 about Choice Hotels.
I have been staying at the Comfort Suites in Suwanee, Ga for a week. During my stay, my microwave exploded and last night at around 1am about 30 kids were running through the halls banging on doors and I was... Read more
Complaint from Scott R on 03 October 2023 about Choice Hotels.
I am a few Nights away from being a Diamond member in the choice points program. I have stayed at several Hotels in the Choice family and have had generally great service and value. That came to an end last... Read more
Complaint from RCampbell on 27 August 2023 about Choice Hotels.
We had intended to spend my birthday vacation at the Rodeway Inn South Miami-Coral Gables from August 4th to the 8th. However, upon arrival, we were extremely disappointed to find the room deplorable. The carpet had not been cleaned and... Read more
Complaint from Ms.Ashley on 08 August 2023 about Choice Hotels.
I NEVER EXPERINCE DEALING WITH A HOTEL THAT BASICS YOU OFF HOW THEY FEEL BOUT YOU. THAT'S VERY UNPROFFESSIONAL . THEY DO NOT I REPEAT DO NOT KNOW HOW TO TALK TO YOU AT ALL.THEY HAVE THEY PICKS. THEY... Read more
Complaint from Luhrig on 01 July 2022 about Choice Hotels.
I have been at the same hotel in the same room for over 30 days yes I have a different reservation because I had to to get my choice points. But state law regulates that it’s a 30day consistent stay... Read more
Complaint from davevatman on 31 May 2022 about Choice Hotels.
I am a member of choice hotels. I book a 4 night stay to visit my mother at her assisted living home due to the fact that her health is failing fast. I came down with a severe case of bronchitis.... Read more
Complaint from Edwardo on 29 May 2022 about Choice Hotels.
Reserved room with Expedia. Room stunk. Had a coffee maker but no coffee or cups for it or to brush my teeth. The pool was still covered in slimy water. Had 2 24 inch pillows for king size bed. The big lobby door was closed... Read more
Complaint from TerryL33 on 26 May 2022 about Choice Hotels.
On May the 23rd 2022 my state came to stay at your hotel for my company Apollo merchandisers came to see your hotel we have a reset at the Walmart in Fremont and we work from 10:00 p.m. to 7:00... Read more
Complaint from Lmtaylor806 on 09 August 2020 about Choice Hotels.
I was left to sleep in my car a few blocks from the hotel that was holding funds amounting to 2 nights stays plus 3 nights of incidentals and I never reserved nor stayed a single night at the hotel.... Read more
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