Choice Hotels complaint: no customer care
Filed 31 May 2022 by David
I am a member of choice hotels.
I book a 4 night stay to visit my mother at her assisted living home due to the fact that her health is failing fast.
I came down with a severe case of bronchitis. could not travel.
I fully know that choice hotels has a no refund policy but I reach out to choice hotels (through the website) 2 weeks before my stay to see if anything could be worked out, like credit for future stay. choice hotels never responded to me. Contacted them again and they still did not respond
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