Chime Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Chime over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Chime complaint process

Do you have a dispute or had a bad customer experience with Chime? Submit your Chime complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chime.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chime complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chime?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chime complaints chart

We have received 25 complaints about Chime over the last 12 months. The graph below shows a monthly breakdown.

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Chime complaint statistics

Curious about Chime's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

32
Total complaints
32
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 32 ratings

How to contact the customer service of Chime?

Below, you will find the contact information for the complaint department of Chime. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-844-244-6363
Webcare email:
support@chime.com
Contact form:

You can contact the customer service of Chime by calling 1-844-244-6363. For Chime support through email, send your inquiry to support@chime.com. If you want to reach out to Chime through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chime reviews: (32)

Authentic experiences shared by our community for your benefit.

Withholding funds

Complaint from Zonaman1982 on 01 July 2023 about Chime.

My account was hacked 1 month ago. I have since given up on getting my money returned and have since closed account. Chime closed down my access to my account so I cannot change my address to reflect a change. I... Read more

Comments: 0
Rating:

CARD DISABLED

Complaint from Queenme on 29 June 2023 about Chime.

I asked Chime to send me a new card becuase my other was lost. On Thursday June 22, 2023. It is now Tuesday the 27 and I haven't received my new debit. I get to the store because I needed... Read more

Comments: 0
Rating:

Unauthorized transactions

Complaint from TCnorman on 03 June 2023 about Chime.

On April 29,2023 there were 32 unauthorized transaction taken out of my account. Transfered all my saving out of my account to my checking account totalling 4500.00 I filed a dispute on this 3 times. Trying to talk to anyone... Read more

Comments: 0
Rating:

Fraud identity theft

Complaint from Qua on 02 June 2023 about Chime.

On my 17 my chime account was empty out the total amount was $1048 I have not gotten any information no ation from Chime email stating anything. I have submitted documents, names and transactions.. I am a victim of... Read more

Comments: 0
Rating:

They just closed my account

Complaint from Amzinazn1990 on 03 May 2023 about Chime.

Well due to my experience that I had with lucky land that I complained about I complain about time as well because I was telling them I was having a hard time with my bank and State that they didn't... Read more

Comments: 0
Rating:

Accounts are being wiped of my money

Complaint from Kelsey B on 28 April 2023 about Chime.

I've only looked at one statement in the month of March and my deposits is missing over $1,000 it's just everything is not adding up I've called them on numerous occasions emailed them I've done everything under the sun to... Read more

Comments: 0
Rating:

Unauthorized transactions

Complaint from Emomene3385 on 26 February 2023 about Chime.

I’ve been dealing with chime support since December. I had 6 unauthorized transactions in December which I’m still waiting to get resolved. I am getting extremely frustrated with them because my SSI which is the only income I live on... Read more

Comments: 0
Rating:

money has been held

Complaint from julianwalker446 on 23 December 2022 about Chime.

My check has been held for more than a week now. chime support keeps promising me it will be released by the end of day for three days now. I have no food and bills that are late... Read more

Comments: 0
Rating:

They update my phone number to reset my password

Complaint from divalencia on 19 December 2022 about Chime.

i have been logged out of my acct for a while now and when i try to update my phone number they tell me i cnt because the number i have used to belong to another chime member. they asked... Read more

Comments: 0
Rating:

Credit Builder Account

Complaint from Shelby J on 16 December 2022 about Chime.

I opened the Credit Builder Account, which acts as a prepaid credit card account. Instead of reporting my balance as $0.00, they reported the balance of the transactions that I paid on this card. My credit score went... Read more

Comments: 0
Rating:

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