Chime Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Chime over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 4, 2024

Chime complaint process

Do you have a dispute or had a bad customer experience with Chime? Submit your Chime complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chime.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chime complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chime?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chime complaints chart

We have received 24 complaints about Chime over the last 12 months. The graph below shows a monthly breakdown.

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Chime complaint statistics

Curious about Chime's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

32
Total complaints
32
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 32 ratings

How to contact the customer service of Chime?

Below, you will find the contact information for the complaint department of Chime. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-844-244-6363
Webcare email:
support@chime.com
Contact form:

You can contact the customer service of Chime by calling 1-844-244-6363. For Chime support through email, send your inquiry to support@chime.com. If you want to reach out to Chime through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chime reviews: (32)

Authentic experiences shared by our community for your benefit.

Locked account

Complaint from bettybp73@gmail.com on 16 September 2023 about Chime.

I had made a transfer from Wells Fargo to Chime in the amount of $25 without knowing that Wells Fargo froze my account and transfer didn't go through. Now my Chime account is locked and I don't have access to... Read more

Comments: 0
Rating:

Did not do transfer

Complaint from KikiM on 07 September 2023 about Chime.

I initiated a transfer of $180 from Chime to my husband‘s capital one checking account it never went through they told me it succeeded now they’re saying it must been somebody with the same name and phone number is my... Read more

Comments: 0
Rating:

Chime refuses to give back my money

Complaint from Aleciagimmemimoney on 03 September 2023 about Chime.

On August 15, 2023 I opened a new account with Chime and deposited some money from my other bank account. The following day I received an email from Chime that they have seen suspicious activity on my account and has... Read more

Comments: 0
Rating:

Unauthorized money transfers

Complaint from Ivory miller on 16 August 2023 about Chime.

There are 860 $ in unauthorized money transfers in my account. This is my school money and they have not reimburse me for these transactions. Read more

Comments: 0
Rating:

FRAUDULENT BANK STEALING MONEY

Complaint from CaseyCakes93 on 15 August 2023 about Chime.

So I was trying to open a whole new accoitn with chime because my ex had access to my account number and was using Uber. So I called chime at 849am to try to open a whole new account. This... Read more

Comments: 0
Rating:

Pay anyone 600.00 dispute

Complaint from Atteberrygirl on 03 August 2023 about Chime.

On July 24, 2023 I initiated a pay anyone transaction of 600 to a friend of mine. A loan for 48 hours. Her car. Needed repair. I sent the money to a phone number however the number was tied... Read more

Comments: 0
Rating:

Incompetent employees - unauthorized charhes

Complaint from KristenV on 21 July 2023 about Chime.

There was an unauthorized charge on my chime account, so I proceeded to dispute the transaction. When I first began the phone call I spoke to a rep with horrible English (Asian accent I believe) and there was a great... Read more

Comments: 0
Rating:

Unauthorized transactions

Complaint from Daniel-Magallanes-2 on 10 July 2023 about Chime.

Yes I've filed 4 rebudles again chime for my dispute and I keep getting declined I've sent police work I've done everything I had to do but still keep getting denied in the end Read more

Comments: 0
Rating:

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