Chime Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about Chime over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 15, 2024

Chime complaint process

Do you have a dispute or had a bad customer experience with Chime? Submit your Chime complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chime.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chime complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chime?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chime complaints chart

We have received 26 complaints about Chime over the last 12 months. The graph below shows a monthly breakdown.

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Chime complaint statistics

Curious about Chime's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

32
Total complaints
32
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 32 ratings

How to contact the customer service of Chime?

Below, you will find the contact information for the complaint department of Chime. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-844-244-6363
Webcare email:
support@chime.com
Contact form:

You can contact the customer service of Chime by calling 1-844-244-6363. For Chime support through email, send your inquiry to support@chime.com. If you want to reach out to Chime through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chime reviews: (32)

Authentic experiences shared by our community for your benefit.

Pay anyone unauthorized transfer 9

Complaint from Arnita Edwards on 02 April 2024 about Chime.

On March 13, 2004 I went out of town to buy a car when I got there the car had problems and I was there for two days waiting for car repairs. I paid $200 as a deposit to drive... Read more

Comments: 0
Rating:

Fraudulent charges made on my account.

Complaint from DShaheen on 13 March 2024 about Chime.

Chime is refusing to reimburse me for charges made on my account that were made after my card was lost|stolen. I reported this missing card as soon as I discovered it was gone, which was the day after is happened.... Read more

Comments: 0
Rating:

Disputes

Complaint from Rncc on 11 March 2024 about Chime.

I filed 4 disputes provided all documents Spoke to 3 supervisors all fabricated just to get me off the phone since 21st of February I have not even recieved 10 day provisional credit bern a customer since 2020 and I... Read more

Comments: 0
Rating:

Money sent to wrong person

Complaint from Mtrivett on 29 February 2024 about Chime.

On the 6th day of February approximately 910pm I tried to pay my rent I enter the phone number and hit send my landlord never received the payment but somehow someone i don’t even know has my money and i... Read more

Comments: 0
Rating:

Chime fadulent transaction dispute denied

Complaint from Jeffrey Mendler on 07 February 2024 about Chime.

My Chime account was hacked the weekend of Jan 27 28. When i had learned that unauthoruzed changes were made to the log in info to my account i contacted them right away within a couple of hours of this... Read more

Comments: 0
Rating:

Account closure for 4 disputes

Complaint from Rosariana777 on 19 January 2024 about Chime.

Chime sent me email that my account would be. closed due to violation of their deposit agreement and internal policy. I dread their deposit agreement and it does not state that they could close an account for 4... Read more

Comments: 0
Rating:

Debit Card Delivery Issues

Complaint from Pamela Chang on 07 January 2024 about Chime.

I have order my Debit Card over 5 times and each time the app says the card is delivered, there is no Card. Im on SSI and I stay in a home. My debit card is the only way for... Read more

Comments: 0
Rating:

Chime fetuses refund for their mistakes

Complaint from Tdhw85 on 02 January 2024 about Chime.

Chime teguses to pay me back $1 330.00 Dallas. Their agent put wrong amounts for disputes worth 1330dollars. Called text emails . No one will refund me. Left me with no money for bills. They credited me 829... Read more

Comments: 0
Rating:

Direct deposits

Complaint from Mel79106 on 31 October 2023 about Chime.

They are the most unconsistent group of people i've ever had to deal with. Direct deposits are never 2 days. There is a 3 or 4 days, which is fine. But then there's the time that you don't even get... Read more

Comments: 0
Rating:

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