Chime complaint: CARD DISABLED

I asked Chime to send me a new card becuase my other was lost. On Thursday June 22, 2023. It is now Tuesday the 27 and I haven’t received my new debit. I get to the store because I needed gas and the temporary card doesn’t work. I’m sitting in line embarrassed because my card wouldn’t go through. Called CHIME and they tell me they disabled my temporary card because there was fraudulent activity going on with the temporary card. HOW? I explained. If there was fraudulent activity it was with you guys because you guys just gave me this card. After going back and forth the representative tells me they have no record of that card number. AT ALL!!! Asking me for the same number 100xs as I hear them giggling and laughing in the background while Im in dier need of my money. I was on the phone from 4pm until 7: something yelling and becoming more and more frustrated with them. When I first called at 4 the hold was about 15min due to call volume. I was put on hold 4 other times and hung up on. Each time they transferred me put me on hold it took at least 15 minutes. I ended up hanging up and thought I’d try again tomorrow to see what’s going on with my money. At this point I just want to get my money out and leave them alone. I feel like I’m going to have a break down because of the frustration. Like my head is going to explode. Every 3 months it’s something new or different with CHIME dealing with my money. And It seems as my blood pressure goes up.