Our sentiment meter has detected that Chick-fil-A complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chick-fil-A, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 29, 2024
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We have received 3 complaints about Chick-fil-A over the last 12 months. The graph below shows a monthly breakdown.
Curious about Chick-fil-A's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Chick-fil-A. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Chick-fil-A by calling 1-866-232-2040. If you want to reach out to Chick-fil-A through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from L Brooks on 03 August 2021 about Chick-fil-A.
Yesterday, my college daughter ordered the kale lemon salad w chicken added, medium Hi-C, and a small fruit bowl. The young lady took her order asked for her card. She swiped the card and said it's not reading, so please... Read more
Complaint from Frankk on 11 July 2021 about Chick-fil-A.
My experience started good, a new hire took my order an he did a great job, he was very polite and even upsold me on 6 cookies. Unfortunately none of my order was correct. I didn't even get the cookies... Read more
Complaint from Hot Springs AR Resident on 07 July 2021 about Chick-fil-A.
I received my food and still had to wait another 15 minutes before I can leave to go home because I was locked in the drive thru line with 10 other cars ahead of me. Read more
Complaint from kreations on 05 June 2021 about Chick-fil-A.
I have never received horrible customer service ever at Chick-fil-A until tonight at 9:27 pm with Maria Gomez. I wanted to scan in one of my rewards to get my free chicken sandwich. When I arrived at the window to... Read more
Complaint from adamsed9@hotmail.com on 28 April 2021 about Chick-fil-A.
So very disappointed that the bagel breakfast sandwich is removed from the menu. The chicken biscuit sandwich is a a poor alternative for us. Please reconsider that bureaucratic decision. Read more
Complaint from sadly disappointed on 27 March 2021 about Chick-fil-A.
Friday March 26, 2021 I purchased a Cobb Salad from Chick-fil-A in Homewood IL. I was told there were no eggs. Not a problem. Can I have extra tomatoes, for an extra charge. NO! The associate suggested I ask at the... Read more
Complaint from Terrible Food Order Tasted Burnt on 26 December 2020 about Chick-fil-A.
Hello on Christmas eve we ordered a Nugget Tray DD $55.00 from ray from your store on Airport Highway in Holland Ohio. The nuggets we terrible not good as usual. We picked it up at 2:45 PM... Read more
Complaint from rtodaro on 17 December 2020 about Chick-fil-A.
I ordered two large mac and cheese orders on 121520 and maybe because of the long line and trying to keep up with the orders my dishes for both were only half full. I visited at... Read more
Complaint from Angel on 10 March 2019 about Chick-fil-A.
I went to Chick-fil-A in Austin Texas on parmer lane in a shopping center outside. My first experience was horrible. The kids they hired were horseplaying like it was a zoo. Too many kid employees that have bad mouths and... Read more
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