Our sentiment meter has detected that Chick-fil-A complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chick-fil-A, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Chick-fil-A? Submit your Chick-fil-A complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 3 complaints about Chick-fil-A over the last 12 months. The graph below shows a monthly breakdown.
Curious about Chick-fil-A's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Chick-fil-A. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Chick-fil-A by calling 1-866-232-2040. If you want to reach out to Chick-fil-A through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Susanann on 16 August 2023 about Chick-fil-A.
I went in the restaurant like I always do to place an order some employee told me to go ahead and go up to the register I did stood there about 5 to 7 minutes to help us cutting that... Read more
Complaint from Emoss33 on 29 June 2023 about Chick-fil-A.
Given cold fries in old burnt grease Everytime I go the milkshake machine not working All of this money y’all making and the milkshake machine not even working Read more
Complaint from Misty101011 on 23 June 2023 about Chick-fil-A.
Hello to whom it may concern I just thought you’d like to know you have an employee that is making TikTok videos in one of your kitchens in uniform with no shoes on rolling around on tables an dancing all... Read more
Complaint from Sammie Marcie Douan on 24 March 2023 about Chick-fil-A.
Ordered two 7 Grilled Chicken Club Meals on March 21, 2023. Sandwich and fries were cold. Sandwich was made ahead and put in the refrigerator. Won't be going back to this location again. For $27.36 I can get a... Read more
Complaint from Customer19 on 06 March 2023 about Chick-fil-A.
To Whom Italy Concern: I went to Chik Fil A on Austin Highway at 10:34 this morning. I went there while running an errand for work. It was 4 (each way) miles out of my way on this... Read more
Complaint from Danni C on 12 February 2023 about Chick-fil-A.
Missing sandwich from order. Have encountered multiple missing items over several weeks with this location. Returned to greet a partially trained manager who replaced the item. I asked for GM and Owner info: was reluctant to share and provided... Read more
Complaint from Pastor Jim Martha on 24 January 2023 about Chick-fil-A.
We have visited your stores many times and were looking forward to doing so again on our trip from Massachusetts to Arkansas. We saw the sign for a location at Crossville, TN. and stopped. We were surprised that... Read more
Complaint from stephens anderson on 20 January 2023 about Chick-fil-A.
drive thru windows creates air pollution plastic soda cups are are bad. change to paper. Read more
Complaint from Dick Hilenski on 15 December 2022 about Chick-fil-A.
My wife and I order the cookies that are on the menu and they are always hard - why Read more
Complaint from LeonShelkoff on 16 October 2022 about Chick-fil-A.
I tried to order food at dwarf house at Gwinnett ga It was awful today. I waited 20 minutes in drive through and no order. It was 11am Saturday October 15 2022 Then I decided to go inside and only one person taking orders.awful... Read more
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