Chick-fil-A Complaint Sentiment: Neutral

Our sentiment meter has detected that Chick-fil-A complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chick-fil-A, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Chick-fil-A complaint process

Do you have a dispute or had a bad customer experience with Chick-fil-A? Submit your Chick-fil-A complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chick-fil-A.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chick-fil-A complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chick-fil-A?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chick-fil-A complaints chart

We have received 3 complaints about Chick-fil-A over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Chick-fil-A complaint statistics

Curious about Chick-fil-A's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

29
Total complaints
29
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 29 ratings

How to contact the customer service of Chick-fil-A?

Below, you will find the contact information for the complaint department of Chick-fil-A. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-232-2040
Contact form:

You can contact the customer service of Chick-fil-A by calling 1-866-232-2040. If you want to reach out to Chick-fil-A through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chick-fil-A reviews: (29)

Authentic experiences shared by our community for your benefit.

Manager attitude and discrimination

Complaint from Leydi on 01 October 2022 about Chick-fil-A.

Good evening Everything was according to my order I asked the girl if I could order the shakes with the combo, and if it cost the same price The girl said yes is the same price so that... Read more

Comments: 0
Rating:

BAD SRVICE

Complaint from CHARLES ROBETSON on 16 August 2022 about Chick-fil-A.

DERICTION UN CLEAR ON HOW RO ENTER!!!AGENT TOLD ME CAME N WRON WAY AND WOULD HAVE TO BACK AROUND AFTER WAITH FOR ORDER TO BE TAKEN 15 MIN. RUDE! THEN WAS THE SLOWEST SERVICE I HAVE EVER RECIVE... Read more

Comments: 0
Rating:

Poor service

Complaint from Scott T on 06 July 2022 about Chick-fil-A.

I am a regular drive thru customer - at least twice a week for break lunch, but today ya'll blew it. 1) I did my normal order of: Bacon, Egg, Cheese Muffin Meal. I got the... Read more

Comments: 0
Rating:

No condiments

Complaint from JCPOTEAT on 20 April 2022 about Chick-fil-A.

I ordered 2 orders of chicken strips, just the strips and 1 drink. Got home, had no dipping sauce (which I requested), no straw and no napkins. Was disappointed in the service. Read more

Comments: 0
Rating:

Chicken on sandwich not cooked through.

Complaint from lkj on 08 March 2022 about Chick-fil-A.

Spoke with Sergio on 3-8-22 at 6:03pm. I wanted to tell him that the chicken on the sandwich was not cooked thoroughly. Sergio was only interested in my phone and getting my email address so he could follow... Read more

Comments: 0
Rating:

Cool Wraps aren't so cool lately

Complaint from chiklitmanfan on 07 March 2022 about Chick-fil-A.

We used to enjoy a Cool Wrap for a good afternoon snack. Recently the quality control on that item has deteriorated. In Carrolton, we got one that was mostly lettuce! In Newnan, we got one that was rolled up... Read more

Comments: 0
Rating:

I never got my refund!!!

Complaint from EllieO on 16 February 2022 about Chick-fil-A.

Over 2 months ago, i made a mobile order for breakfast and it accidentally was sent to the wrong location. My card was charged and I immediaely tried to resolve it. I called the store location 4 times, and finally... Read more

Comments: 0
Rating:

No fruit in my Parfait

Complaint from RM001 on 11 December 2021 about Chick-fil-A.

I am out of town at a conference in Atlanta. I was happy to see a Chick-fil-A right next door to my hotel. In trying to eat healthy on the road I ordered a an grilled egg white muffin and... Read more

Comments: 0
Rating:

service

Complaint from roger durland on 10 December 2021 about Chick-fil-A.

today order med size mac and cheese got it home to find out it was only 12 full .the week before they gave the small size instead of the med .then ive had sandwich with very very thin slice... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?