Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Not able to Cash out

Complaint from evans9721 on 21 June 2020 about Cash App.

My account was closed and I was told to cash out the balance but it is not allowing me to get my cash. I wrote a few emails and did not receive any help or response. I would like to... Read more

Comments: 0
Rating:

Money taken from my account by person on phone

Complaint from Robn963 on 21 June 2020 about Cash App.

I called to see why my cash app card kept saying withdrawal limit reached and I had not used my card. They took $247 out of my account and gave to someone named Rubicon exchange also tried to send money... Read more

Comments: 0
Rating:

Fraud

Complaint from reemporter on 20 June 2020 about Cash App.

I have a business where one of my customers who paid for a service received extra free services after completion, later disputed the money that was sent for the service. He did it behind my back knowing he... Read more

Comments: 0
Rating:

I tried to a payment

Complaint from Nuimage on 20 June 2020 about Cash App.

I tired to stop a payment once i knew my daughter tried to send someone some money to get a phone but the person lied to my daughter and she never got the phone a still got her money Read more

Comments: 0
Rating:

Direct deposit

Complaint from Lex_y01@hotmail.com on 20 June 2020 about Cash App.

I have my unemployment payments coming in to my Cash App account. They were sent out six days ago and I still do not have the money in my account. Cash App support is useless and no one is doing... Read more

Comments: 0
Rating:

Unable to access funds in my cashapp

Complaint from AShanti_C on 20 June 2020 about Cash App.

I opened a cashapp account recently so that people could send monetary graduation gifts due to covid. I also applied for the cashapp card but it said I needed to send in verification. I cannot move any funds or send... Read more

Comments: 0
Rating:

100 dollars

Complaint from Tonie on 19 June 2020 about Cash App.

I call for help to send me a card in the mail and the representative took 100 dollars off the card and can’t put it back so he ask me to borrow someone account and put 396 on my cash... Read more

Comments: 0
Rating:

Scammed

Complaint from Kflowers0430 on 19 June 2020 about Cash App.

I sent monies to purchase an item from Moonxcosmetics, a company I follow on Instagram. I dm’d the company and they tech out to me via telephone to answer a product question I had. I sent $125 to... Read more

Comments: 0
Rating:

fraudulent scammer- cannot get refund

Complaint from Jmass25 on 19 June 2020 about Cash App.

Sent $75 to $shybaby46 using Cash app for a deposit on a puppy. After repeated attempts to contact this person, I requested a refund but of course, being scammed, I will probably never see it. I tried everywhere to get... Read more

Comments: 0
Rating:

My Money My purchase

Complaint from Dane39 on 19 June 2020 about Cash App.

I went to do a online purchase of 35.93$ cause I was just sent 175$ and they declined my card 2 times then I tried using a atm to withdrawal 100$ the money never came out machine but it left... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?