Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Refusing to release payment

Complaint from SGT on 23 June 2020 about Cash App.

I have 24 emails back and forth in regards to getting a payment. A payment was sent from square and placed automatically onto an old account. ( I didn't even know I had an account with Cash... Read more

Comments: 0
Rating:

closed account with no explanation

Complaint from dth613 on 23 June 2020 about Cash App.

Cash app closed my account “indefinitely “ with no explanation at all and stated that it was connected to activity that goes against their terms and conditions. I barely use the app and wrote and informed them to show me... Read more

Comments: 0
Rating:

Account locked

Complaint from Fishybus1 on 23 June 2020 about Cash App.

I've had my benefits direct deposited onto my cash app card. I withdrew money from the atm that I owed someone that doesn't use the app. I then tried the next day to withdraw the rest of her money. But... Read more

Comments: 0
Rating:

Pending deposit

Complaint from KellzB on 23 June 2020 about Cash App.

I have a pending deposit through Unemployment that I was expected to receive today and it says that it's supposed to post answer me but it is pending. It says to look through your activity to figure out the steps... Read more

Comments: 0
Rating:

Deactivated card without permission.

Complaint from Bkjjsmom on 23 June 2020 about Cash App.

I have tried for a week to contact someone about my card. Now the emails have some how disappeared. Mine are there, but theirs is gone. I can't contact customer support and I have unemployment that will be deposited. I... Read more

Comments: 0
Rating:

Scam

Complaint from HeavynC on 22 June 2020 about Cash App.

I bought something from someone for $70 but never received the items was blocked when trying to contact them about it and either receive the item or my money back. Read more

Comments: 0
Rating:

Identity Theft

Complaint from Arlw on 22 June 2020 about Cash App.

A person by the name of James and cashapp name jameslink84 on their app is using my email address and no telling what else and nobody doing nothing Read more

Comments: 0
Rating:

Request a Refund

Complaint from ThelBurrell on 21 June 2020 about Cash App.

I need my 200 back and there is no way to talk to a live person on cash app. The instructions are terrible. I have been trying to get my money back and it is taking way too... Read more

Comments: 0
Rating:

Your Worker is Publicly defaming your client

Complaint from Meganbaltzell on 21 June 2020 about Cash App.

Ara Priest from STL is making false accusations about a client of square cashapp. Parlor STL, located in the grove in St. Louis Missouri. She is telling people not to support Parlor, making false accusations about the owner and employees.... Read more

Comments: 0
Rating:

Hacked cash app

Complaint from MarthaCook1967 on 21 June 2020 about Cash App.

My cash app was hacked, so i created a new one to combine with the old one but it wasn't combining, the hackers number end with 0120 and the hackers mail is hillaryfaith@gmail.com i saw it when i signed... Read more

Comments: 0
Rating:

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