Banana Split
Complaint from E split on 01 April 2021 about Braums.
The name says it all BANANA split. They didn’t put a banana in it. I would take it back but I couldn’t leave work to return it. The workers were all very pleasant. Read more
Braums complaints
Braums Complaint Sentiment: Neutral
Our sentiment meter has detected that Braums complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Braums, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
Braums complaint process
Do you have a dispute or had a bad customer experience with Braums? Submit your Braums complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Braums.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Braums complaints chart
We have received 2 complaints about Braums over the last 12 months. The graph below shows a monthly breakdown.
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Braums complaint statistics
Curious about Braums's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
49 ratings
How to contact the customer service of Braums?
Below, you will find the contact information for the complaint department of Braums. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-274-4197
Contact form:
You can contact the customer service of Braums by calling 1-877-274-4197. If you want to reach out to Braums through their own website, you can use their contact form.
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Braums reviews: (49)
Authentic experiences shared by our community for your benefit.
Mismanagement
Complaint from GADZOOK on 27 March 2021 about Braums.
Our family of 16 plus another family of 6 got out to come to the Braums and be with our families.when we arrived the single booth that is there that holds 6 to 8 people was being occupied by a... Read more
Refused service after long wait in line
Complaint from Mesquite Dad on 08 March 2021 about Braums.
I live in Mesquite Tx and my daughter wanted an ice cream cone. So we got up and went to this Braum's because I like (liked) the service as well as the food. We got there at 10:29 pm Sunday... Read more
Poor service, long wait times, out of main items
Complaint from Disappointed customer 7 on 17 February 2021 about Braums.
Plano ,Parker and custer store 104. The store was out of French fries? They were busy but we waited in line for 15 minutes only to be told by the... Read more
container leak
Complaint from rdbishop3@gmail.com on 31 January 2021 about Braums.
For two weeks I received, took back and got replacements for onehalf gallon green cap A2 skim milk. On through inspection I observed a small pin type hole at the container top next to the green lid. The one... Read more
Refused service
Complaint from Lockwood on 31 December 2020 about Braums.
On 12242020 I was refused service and told I couldn’t order any food because they were closing in 15 minutes. Read more
My 17 year old daughter is an employee of the Braum's in Mustang part time evenings and has been experiencing various types of bullying. A manager and a few other crew members have been saying racial comments and other disturbing... Read more
Credit card
Complaint from Annagray on 09 March 2020 about Braums.
My credit card wont scan and the associate named Yolanda working the drive thu window told me i had to go inside because she cant key in my credit card do u all have the same register in the store... Read more
Oatmeal cookie icecream
Complaint from dstory on 27 December 2019 about Braums.
I bpught this icecream and didnt even taste like oatmeal cookie! It had some hard chunks of something that I couldn't even reconize the flavor. They used to sell oatmeal cookie dough icecream yrs. ago and so many loved it!... Read more
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