Most Common Braums Complaints and Tips

While Braums serves a variety of food and dairy products, complaint data from our community has flagged several recurring issues with the company's customer experience. Common complaints include unsanitary conditions, unprofessional behavior from staff, long wait times, and frequent stock shortages. Customers also report problems with mismanagement, unresponsive service, and discrepancies with orders and billing.

To avoid these issues, we strongly advise customers to inspect their items carefully before leaving the store and to address any concerns immediately with the management. Keep a record of any issues, including photos or videos, and consider reaching out to customer service to document your complaints and seek resolution quickly.

How and why file a complaint about Braums?

Do you have a dispute or had a bad customer experience with Braums? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Braums.

Braums Customer Sentiment: Neutral

Our sentiment meter has detected that Braums complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Braums, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 4, 2026

Braums complaints chart

We have received 0 complaints about Braums over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Braums complaint: Employee harassment
Braums complaint: Fly from drums worker because she had to replace my food.
Braums complaint: Dirty dirty dirty.
Braums complaint: Filthy store bad service
Braums complaint: Fired on first day due to my medical condition and mental condition
Braums complaint: Bad customer service

Braums complaint statistics

Curious about Braums's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

49
Total complaints
49
Open Complaints
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Complaints pending
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Complaints resolved
1.4
/10 49 ratings

How to contact the customer service of Braums?

Below, you will find the contact information for the complaint department of Braums. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-274-4197
Contact form:

You can contact the customer service of Braums by calling 1-877-274-4197. If you want to reach out to Braums through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Braums: (49)

Helpful experiences shared by verified Braums customers. Search, discuss and connect with other people in our community.

Broken wrist

Complaint from Cryprtr on 07 June 2023 about Braums.

I broke my wrist off duty, was forced to return to work 4 days later and made to garnish burgers. As a result the fracture spread from 3cm to 5cm Read more

Comments: 0
Rating:

No bananas

Complaint from Davesnothere420 on 29 April 2023 about Braums.

I have gone to this braums three different times in the last couple weeks wanting a banana split. I go to order and got told everytime they were out of bananas. Walmart is just almost next door and they are... Read more

Comments: 0
Rating:

Employee harassment

Complaint from Ms Williams on 30 March 2023 about Braums.

I've been working there for 2 years almost. And in these two years I have been harassed by multiple managers. But this latest manager they just hired. It's targeting me for whatever reason cuz I do not know her. I... Read more

Comments: 0
Rating:

Working a highschool student till close

Complaint from Upsetdad on 14 February 2023 about Braums.

My son is 17 and during the week they are either scheduling him till close (11:30 pm) or he is picking up shifts and they won't do anything about it either way everytime he works till close... Read more

Comments: 0
Rating:

Milk

Complaint from lindakay on 07 December 2022 about Braums.

You've been putting your milk on sale. I was excited till I drank it. I understand now why my family said they didn't like it. It taste like watered down milk. Milk has changed so much in my... Read more

Comments: 0
Rating:

Dirty!!

Complaint from Jack Nichols on 26 September 2022 about Braums.

We frequent this Braums as it is in our neighborhood. We usually use the drive through but today the line was very long, so I went inside to get our drinks. I was appalled at the lack of cleanliness over... Read more

Comments: 0
Rating:

Lousy customer service

Complaint from Fav restaurant but help on 31 August 2022 about Braums.

I visited store number 244 on today 83022 made my order at 8:23 pm. I waited till I inquired about the order. I rec'd my order at 8:54 pm. When I got home, I checked the order. The Summer Combo... Read more

Comments: 0
Rating:

Disrespect, vulgar language, rude, hateful, NASTY

Complaint from CatherineDavis on 06 August 2022 about Braums.

Was at the braums in McAlester got there around 11-11:30am and went up to the counter to order my food. There was a older man with long hair in a ponytail taking orders at the register. When I approached the... Read more

Comments: 0
Rating:

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