I came in with my family for dinner and the boy who was ringing us up was very rude to us. He roed his eyes when I asked if the burger came with sauce and then shoved the receipt at... Read more
Braums complaints
Braums Complaint Sentiment: Neutral
Our sentiment meter has detected that Braums complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Braums, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
Braums complaint process
Do you have a dispute or had a bad customer experience with Braums? Submit your Braums complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Braums.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Braums complaint letter — and send it to their corporate office on your behalf.
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Braums complaints chart
We have received 2 complaints about Braums over the last 12 months. The graph below shows a monthly breakdown.
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Braums complaint statistics
Curious about Braums's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
49 ratings
How to contact the customer service of Braums?
Below, you will find the contact information for the complaint department of Braums. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-274-4197
Contact form:
You can contact the customer service of Braums by calling 1-877-274-4197. If you want to reach out to Braums through their own website, you can use their contact form.
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Braums reviews: (49)
Authentic experiences shared by our community for your benefit.
extremely filthy
Complaint from bo on 10 November 2021 about Braums.
There was throw up in the hallway leading to the bathroom...it was coned off but that was the only bathrooms...never cleaned the entire time we were there...Floors dirty...tables filthy..milk spilled everywhere behind work counter....burgers old....guy said he'll no I am... Read more
This new milk you came out with a few weeks ago aint all its cracked up to be. For the first time EVER the milk soured two days before the 'best if used by' date. Also the... Read more
Bad food, missing food
Complaint from Janetg on 26 October 2021 about Braums.
I ordered a Strawberry Grilled Chicken salad, I did not receive the cottage cheese that is usually included, the grilled chicken was cold and too hard to eat, tasted old..the strawberries and pineapple was not fresh very dark and... Read more
no one to cash me out!!!!
Complaint from floyd winchester on 19 October 2021 about Braums.
i went to this store just now 1700 S Western St, Amarillo, TX 79106 only had one person taking orders at the window i had some food in the the that i wanted to buy and no one to check me out have been going... Read more
Was getting milk and waited 10 minutes and went over to the hamburger side and still didn't get waited on. Read more
OSHA Violation
Complaint from jhalpain on 18 September 2021 about Braums.
A Hispanic employee at this location, working during the 5 o'clock shift, was not wearing gloves while handling food. I mentioned this to him and asked him if he was going to put gloves on, he said We don't do... Read more
One of the managers messed my pay up
Complaint from Dezlynn on 08 September 2021 about Braums.
Ok well I started working there and she intended me but when she interviewed me she had fill out information on a computer but I didn’t no what anything was or how to complete the information my self so she... Read more
No large drinks for the last few months
Complaint from J C on 01 September 2021 about Braums.
Every time I stop at the Braun’s in Tecumseh over the last few months, I ask for a large drink with my meal. I was told they were out of large cups a couple of times. Now they just say there... Read more
Filthy store bad service
Complaint from Kingu on 28 August 2021 about Braums.
Braums stores are traditionally the filthiest restaurant you can find. Today is a new low. This is absolutely the worst. Terrible service, orders wrong, failed to give change back to grand daughter and then were rude when we asked for... Read more
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