While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from laraademolaco on 08 May 2021 about Binance.
I had converted my $2000 worth of TRX in binance to BNB. I wanted it credited to my BNB Smart chain Wallet in Trust wallet. Over 8 hours now I am yet to receive the token. I have tried to use... Read more
My bianance account email and passwords has been change I need my account to be change back to email address I first used and change of password Email:t.crafty@hogmail.co.uk Name Sheldon Hamilton Date of birth:01111993 Read more
Complaint from kuldeep singh on 08 May 2021 about Binance.
i want to withdraw with my fiat cash account to my bank account i have been trying to do this for last 1 weeks.the same issue is coming agin and agin and have chat to their support he is not... Read more
Complaint from mowoh.edwin@yahoo.com on 07 May 2021 about Binance.
I have trouble adding a card and also do withdrawal Read more
Complaint from 133215128 on 07 May 2021 about Binance.
Dear I was using this first time I did payment but USD not received,i trying to talk binance support no one take it seriously,i spoke to exchanger person also he said talk to binance technical support,2 days finished nothing happen. Read more
Complaint from Eduardomgfg on 07 May 2021 about Binance.
I deposited 200€ on binance thru SEPA bank transfer, this was monday night, today is friday and my deposit is still processing. Read more
Complaint from hsudas on 07 May 2021 about Binance.
I can't login to binance. login page asks me 2FA google auth code but I have no access it. Since I can't pass that step I can't login. Read more
Complaint from mathewgv@gmail.com on 07 May 2021 about Binance.
Hi, I have withdrawn Ether from my Binance account to my MEW wallet recently and the transaction seems to be complete as per Binance but the ETH has not arrived in my MEW wallet. The TXID is : 0xcaefd465870b0dc4398cb7b411ac750f1f1b73943e304a1c974c1e84e203a247 My MEW... Read more
Complaint from 138029544 on 07 May 2021 about Binance.
I did a transaction on binance first of all it showed processing for 2 days after 2 days i got a mail from binance that it has been failed and even after 4 days money is not refunded to my... Read more
Complaint from 07578622305 on 07 May 2021 about Binance.
I have submitted the documents to make an appeal and its saying submission failed even though im adhering to what its being asked to send and the relevant documents Read more
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