For Adress Verification
Complaint from kyadaravi2497@gmail.com on 07 May 2021 about Binance.
i try multiple time to verify my adress but every time it failed Read more
Binance complaints
Binance Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Binance complaint process
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Binance?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Binance complaints chart
We have received 18 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
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Binance complaint statistics
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
1092 ratings
Binance customer service FAQ:
Why should I file a complaint about Binance on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
What kind of complaints can I file on Complain.biz about Binance?
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
What are the most common complaints about Binance?
According to our own complaints database, some common complaints about Binance include:
- Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
- Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
- False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses.
- Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general.
- Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.
Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Binance customer service directly?
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
How to contact the customer service of Binance?
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-888-986-6849
Contact form:
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Binance reviews: (1092)
Authentic experiences shared by our community for your benefit.
Verification code
Complaint from Laurence on 06 May 2021 about Binance.
Hi, i can't log in to my binance.. but i know my password,i did not recieved the verification code .can you pls help me Read more
Unortharized withdrawal.
Complaint from johnnosbudgie72@gmail.com on 06 May 2021 about Binance.
I was approached by a company called Finotive claiming that they could recover funds from CVmarkets. They had me deposit $380AUD into my Binance account which they quickly withdrew without my permission. I tried to cancel the transaction but the... Read more
Unable to withdraw my money
Complaint from PissedOff11 on 06 May 2021 about Binance.
Binance will not allow me to withdraw or convert my TRX coinmoney in order to withdraw from this platform. They are not serving the United States. I want my money! Read more
My Binance.us identity verification keeps failing (error: ID_NUMBER_USED)
Complaint from rhopperger@gmail.com on 06 May 2021 about Binance.
I have now tried almost 10 times to go through the identity verification process at www.binance.us and it keeps failing every time. I have taken photos of my NC driver's license on both my laptop and on mobile phone. The result... Read more
Quasi Fee Deduction
Complaint from Maroof atiF on 06 May 2021 about Binance.
I've recently bought assets on binance worth $45, The first i made a transaction of 15$ it was declined and then it was charged in myaccount. Also, on all three valid transactions there was a charge of AED100 or $30 three times. Read more
Goods not delivered
Complaint from Scotty055 on 06 May 2021 about Binance.
I purchased digital assets and the payment of those assets was approved and ed by my bank. Binance did not deliver those assets and will not give a refund in a reasonable amount to time. Read more
Wrong Last Letter in Last Name.
Complaint from Marlo on 06 May 2021 about Binance.
I cant take out money or transfer to my bank when I have Wrong Last Letter in Last Name. d Instead of s. Read more
Scammed by fake Binance App
Complaint from LittleRobin on 06 May 2021 about Binance.
https:www.bintrad.xyz?codeCD130AF5 I downloaded Binance and an app that is called Biance Chain and was advised that the second was the Trading Platform for Binance. I paid all my money into Binance and then transferred it to Binance Chain where they will... Read more
Cannot withdraw crypto to another wallet
Complaint from Parrylfc89 on 06 May 2021 about Binance.
I cannot withdraw my crypto It says low key security when I try to withdraw forwards me to email verification and when I type my email in it says email already in use. I had a msg saying I signed in... Read more
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