While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from ogochukwujoshua7@gmail.com on 08 June 2021 about Binance.
I made payment to seller since yesterday still yet to receive crypto and the seller is faking all his history Read more
Complaint from Drac02020 on 08 June 2021 about Binance.
I made an account and tried to verify But i did it wrong I verified with my American visa - to try and use my MasterCard on binance But I don’t live in the USA in order for me to... Read more
Hello! I made withdraw on 16.05.2021 142.82 USDT From binance to kucoin. I did not recived my coins. Mani times I ask suport team abouth this problem. Read more
Complaint from Lcannon1875 on 08 June 2021 about Binance.
Funds were transferred from my global solutions account to my binance account last Tuesday 1st June but the funds still don't seem to be there. Could someone help me find out what has happened? I have attached an email. Read more
Complaint from MattA on 08 June 2021 about Binance.
I am trying to withdraw MY money and it says unable to withdraw due to risk management. Customer support hasn't responded for over 4 weeks. WTF Read more
Complaint from 74279123 on 08 June 2021 about Binance.
I placed a short sell on Jun 5 at past 17:00 When I was trying to close the trade, the app did not allow me. I just froze up. Then the numbers were gone. Then suddenly, when it came back up,... Read more
Complaint from Gdgaurav__ on 07 June 2021 about Binance.
After submitting all the documents and photos, my verification is still not complete without having specific reasons for failure of verification. Please solve this!! Read more
Complaint from Frenchmarie on 07 June 2021 about Binance.
On 11th May 2021, I have deposited 3639.21 USDT from my Hitbtc account - transaction: e1c8dc10-30f2-471f-8c82-18a75e4c0f89 to my Binance wallet: 14X1YHLUUHxBLyUgmaTNKU387BsQsJiKEX. Unfortunately, that address is my Binance bitcoin address and not my Binance USDT address. My correct Binance USDT address is: 0xb663cf805bce62eb462941ea9a70ddb610f02e92 I have... Read more
Complaint from Don_remakable@yahoo.com on 07 June 2021 about Binance.
I can’t login to my account and I have my investment in the account Read more
Complaint from venkyn92@gmail.com on 07 June 2021 about Binance.
Dear Team, I had connected wazirx to binance with a same mail ID and transferred usdt coins yesterday and coins got deducted but not reflected in binance. kindly check and do the neeful. Read more
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