While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
According to our own complaints database, some common complaints about Binance include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Ifey84 on 07 June 2021 about Binance.
I deposited some btc to my binance on the 3rd of june 2021 as usual and then tried to transfer from my spot wallet to p2p, I received an error message that withdrawal is temporary disabled due suspicious activity. I... Read more
Complaint from Damian761 on 06 June 2021 about Binance.
This morning around 6 a.m. (CET) I wanted to send BNB to my Binance Chain wallet when suddenly the message appeared that it would only be possible if I paid my arrears. Strangely enough, I never had any, as I... Read more
Complaint from Gunay on 06 June 2021 about Binance.
On 3 May 2021 The 15.000 $ was not sent to my account and I requested a return. In the responses you sent me you said that you wanted to be more sure but who’s going to pay for... Read more
Complaint from besiliraz@gmail.com on 05 June 2021 about Binance.
I have played in bplay with binance account and I have earned 0.0004047 BTC they are saying that we sent your BTC but I can't find nowhere in Binance. Read more
Complaint from ashwani kumar on 05 June 2021 about Binance.
my crypto account is not showing my balance after changing my phone number Read more
Complaint from GibMonkey on 05 June 2021 about Binance.
On April 16, 2021 I sent from my Metamask wallet (M1) 3.76 nrvETH tokens that I had not unwrapped to my Binance ETH account. I should had converted the nrvETH to ETH it was a mistake but I had given... Read more
Complaint from Doretty5 on 04 June 2021 about Binance.
I deposited money into Binance app, on my account, bought crypto currency and have been trying to withdraw my money. Each time when I attempt withdrawal, I received a error message that withdrawals temporary suspended due to risk control management.... Read more
Complaint from NaAnSu on 04 June 2021 about Binance.
I have had my withdrawal and trading functions suspended, I have been trying to contact and talk to support for over 19 hours and I've not had a response Read more
Complaint from Ck kim on 04 June 2021 about Binance.
I am writing this complaint in hope of getting back my money, and improving the terrible customer services that binance has. This is what happened. I have made 5 neo crypto transfer to my newly created binance acct yestersay, 4th... Read more
Complaint from jimpaulo009@gmail.com on 04 June 2021 about Binance.
Recently I sent dogecoins to my binance account, then I haven't log in for a couple of weeks, and I forgot my password, but luckily I was able to changed it cause I still have my Gmail address. When I... Read more
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