Lately i deposited $61 or at least 0.0.15588263. I don't know if there's a way to deduct or retrieve the amount I've sent to this guy. I was hoping he'll help me to this nft game called dragonary, our chat were... Read more
Binance complaints
Binance Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Binance over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Binance complaint process
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Binance?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Binance complaints chart
We have received 17 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
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Binance complaint statistics
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
1092 ratings
Binance customer service FAQ:
Why should I file a complaint about Binance on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
What kind of complaints can I file on Complain.biz about Binance?
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
What are the most common complaints about Binance?
According to our own complaints database, some common complaints about Binance include:
- Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
- Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
- False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses.
- Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general.
- Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.
Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Binance customer service directly?
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
How to contact the customer service of Binance?
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-888-986-6849
Contact form:
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Binance reviews: (1092)
Authentic experiences shared by our community for your benefit.
Cannot Log Into Account. Binance unreachable!
Complaint from Jen80 on 13 August 2021 about Binance.
Was able to log in last week but suddenly this week Binance is no longer serving US IPs?! I now cannot access my funds nor am I able to reach Binance for support or to file a complaint. Read more
Wazirx is soiling Binance's name by froud!! and scams!!
Complaint from Vishnu on 13 August 2021 about Binance.
Hi Team, I faced a big fraud on Wazir x crypto platform that is acquired by binance. Actually the DNT coin is introduced newly on this platform and the price pump went to 300% but on the global market...there was no... Read more
Withdrawal suspended for over 7 days now
Complaint from 167220857 on 13 August 2021 about Binance.
Your app keeps saying that when I go to withdraw my fiat currency GBP that the payment channel is suspended due to maintenance. It has been over a week now. At this point I am ready to consider this theft... Read more
My account is lixked
Complaint from Nilesh_k_rai@yahoo.com on 12 August 2021 about Binance.
I was binance customer but now it says you cannot access the fund in USA create binance us account.my question is how to t ransfer funds from binance to binance us Read more
I'd verification
Complaint from danishansari7.del@gmail.com on 12 August 2021 about Binance.
I don't know what's happening one month ago I made account on binance my pan card number is DVSPA9907E and 8595678078 this is my registered number and then I done I'd verification and today when is open my account id... Read more
Binance neglecting their responsibilities
Complaint from 152129008 on 12 August 2021 about Binance.
Recently I have deposited USDT into a wallet address that was supposedly my account for a Trading company. Their website is symbol-index.com. As it turns out it was a scam company that was unregistered and fraudulent. This means that I... Read more
Got scammed by binary fraud
Complaint from NEEDHELP on 12 August 2021 about Binance.
I purchased 17 360 USDT through Biannce. This is 14,000 euros. These were different purchases. Mostly with VisaMastercard. I transferred the USDT to a rogue trading platform. Binance had to freeze those trades and ask where they went and what... Read more
Below message is what i keep getting whenever i try to log on to my binance account. Kindly help to resolve. 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at... Read more
Cant Withdraw anymore
Complaint from damjan0985 on 12 August 2021 about Binance.
So i Have spent 50€ in Enjin Coin a long time ago and i lost my Job so i wanted to withdraw that Cash to my Bank Account but unfortunately i can‘t withdraw with (SEPA) nor do i have Visa. Read more
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