Our sentiment meter has identified a 100% increase in complaints about Basic-Fit over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Basic-Fit's offerings.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Basic-Fit? Submit your Basic-Fit complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Basic-Fit.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Basic-Fit complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about Basic-Fit over the last 12 months. The graph below shows a monthly breakdown.
Curious about Basic-Fit's track record in addressing complaints within the Fitness & Sports Centers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Basic-Fit. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Basic-Fit by calling 0031 (0)23 8901 750. If you want to reach out to Basic-Fit through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from AhmetBurak on 04 March 2022 about Basic-Fit.
I registered basic fit at 7 Feb 2022. I just wanted to doing fitness for 1 month. So I subscribed a FLEXIBLE membership. I paid 9 Euro for FLEXIBLE MEMBERSHIP. I cancelled my membership today. But for 30 days termination duration, my... Read more
Complaint from alex.delfax on 22 February 2022 about Basic-Fit.
1. I had a plan and I had to freeze it for 3 months because I did not have the COVID Safe ticket, but they charged me all this time (September to December 2021): 3x29.99€ 2. On February 14th I cancelled... Read more
First I made a subscription at Basic fit for a monthly abonament to be able to cancel it when I cannot go to gym. So for that I had to pay 20 euros extra. But after a month I decided... Read more
Complaint from Prateek on 16 February 2022 about Basic-Fit.
My entry is blocked in the Basic Fit Rue Mont Louis Paris 75011 by the receptionist “MR. Brahim” . Even after my last complaint, he forced all the subscribers (including me) TO LEAVE THE GYM AT 22:15, EVEN IF THE... Read more
Complaint from Gayatrinilsen on 11 November 2021 about Basic-Fit.
Around this time last year I joined basic fit, however since it was in dutch I made a mistake and signed up twice. When I arrived at the gym location in Den Haag, the lady at the reception helped me... Read more
Complaint from Evillz on 13 September 2021 about Basic-Fit.
I am a foreigner living in Marseille who can speak enough French to Order a pizza. I subscribed to basic fit under a year contract knowing the répercussions with the help of a French friend to explain to me. However... Read more
Complaint from powerlifter8 on 08 September 2021 about Basic-Fit.
I have held a membership at the chain location in Echirolles, France. However, though I have been attending regularly for over two months, I am now being singled out and refused entry because of my American vaccine card. Claire, the... Read more
Complaint from Corina on 04 August 2021 about Basic-Fit.
I had a flex premium membership( 29.99 9 euro extra monthly) since november 2020 to july 2021 and i wanted to change to flex comfort (19. 99 9 euro). I asked a member of staff at the gym... Read more
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