Our sentiment meter has detected that Basic-Fit complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Basic-Fit, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Basic-Fit? Submit your Basic-Fit complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 3 complaints about Basic-Fit over the last 12 months. The graph below shows a monthly breakdown.
Curious about Basic-Fit's track record in addressing complaints within the Fitness & Sports Centers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Basic-Fit. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Basic-Fit by calling 0031 (0)23 8901 750. If you want to reach out to Basic-Fit through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Very dissatisfied ex-client on 03 October 2023 about Basic-Fit.
I had an annual membership that I applied for in 22/12/2021 that ended 18/11/2023. Somehow despite my annual contract showed only 52 week validity, it got renewed without my knowledge nor permission and was subsequently charged for the membership without my... Read more
Complaint from a victim of Basic-fit on 22 July 2023 about Basic-Fit.
I have a contract for 1-time payment for one year of 239.88 which is 19.99 a month and 4 weeks free. But instead, I saw that they only charge me 19.99 In fact the person that work there... Read more
Complaint from Ziad on 08 July 2023 about Basic-Fit.
Hello, the below incident took place on 5 jun 2023 at 16h27 with your agent (name Maryam) at your salle rue de vesle at Reims city 51100. alAs you know the premevement comes in different date every month, this month... Read more
Complaint from samanthalw on 16 March 2023 about Basic-Fit.
I paid for 3 days of going to this gym location, due to traveling around France. When me and my partner then paid for the entry and went through to the gym, a worker came straight up to us (while... Read more
Complaint from Dsharma19 on 19 February 2023 about Basic-Fit.
Dear SirMam, I joined Basic Fit with my membership number 905004521. As per my initial communication with the Gym instructor, I informed him that my requirement to join the Gym was of few months only and after that my India trip... Read more
Complaint from RafaelJAA on 12 December 2022 about Basic-Fit.
I started a FLEXI membership in France (more expensive and more flexible - monthly contract) - When I cancelled my gym membership over the app, Basic-Fit kept charging me for an additional 6 months until I found out and requested for... Read more
Complaint from corinam on 17 November 2022 about Basic-Fit.
I did’n know that I have a yearly subscription because the english version of the website is a joke.I cancel the subscription because I moved to another country where they don’t have gyms and I’ve been struggling for months to... Read more
Complaint from rrrrrr on 14 November 2022 about Basic-Fit.
I have tried multiple times to cancel my subscription to basic-fit as their advertisement and presented serviced do not correspond with the reality, however, unsuccessful. After paying twice for my monthly subscription and going to an overcrowded and dirty gym,... Read more
Complaint from DoNotUseBasicFit on 28 October 2022 about Basic-Fit.
I visited Antibes for 1 week on holiday and wanted to sign up to the gym. The member of staff working advised me that as I was on holiday the shortest membership they offer is one month, which I was... Read more
Complaint from AhmetBurak on 04 March 2022 about Basic-Fit.
I registered basic fit at 7 Feb 2022. I just wanted to doing fitness for 1 month. So I subscribed a FLEXIBLE membership. I paid 9 Euro for FLEXIBLE MEMBERSHIP. I cancelled my membership today. But for 30 days termination duration, my... Read more
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