Crunch Fitness Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Crunch Fitness over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Crunch Fitness complaint process

Do you have a dispute or had a bad customer experience with Crunch Fitness? Submit your Crunch Fitness complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Crunch Fitness.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Crunch Fitness complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Crunch Fitness?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Crunch Fitness complaints chart

We have received 4 complaints about Crunch Fitness over the last 12 months. The graph below shows a monthly breakdown.

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Crunch Fitness complaint statistics

Curious about Crunch Fitness's track record in addressing complaints within the Fitness & Sports Centers category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 4 ratings

How to contact the customer service of Crunch Fitness?

Below, you will find the contact information for the complaint department of Crunch Fitness. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
800-547-1743
Contact form:

You can contact the customer service of Crunch Fitness by calling 800-547-1743. If you want to reach out to Crunch Fitness through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Crunch Fitness reviews: (4)

Authentic experiences shared by our community for your benefit.

Injured on Equipment

Complaint from Tmitch on 21 October 2023 about Crunch Fitness.

I was doing sets on the assisted pull up machine when the platform suddenly fell out from underneath my feet causing a serious fall. I tried breaking my fall and twisted my wrist, pulled my shoulder, hit the back of... Read more

Comments: 0
Rating:

Erroneous Charges

Complaint from DavidClement on 07 September 2023 about Crunch Fitness.

I cancelled my account and they are still charging my card. And charging me extra fees as well. On a cancelled account. Read more

Comments: 0
Rating:

Refund

Complaint from Deniece on 04 August 2023 about Crunch Fitness.

I requested to have my personal training sessions canceled 2 weeks before payment was scheduled to come out. The head pt didn't submit my request in a timely manner and $100 was deducted. I requested a refund and was denied.... Read more

Comments: 0
Rating:

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