Crunch Fitness complaint: Refund

Name: Refund
Item: Crunch Fitness
Rating: 1
Author: Dorothy

Open 4 Aug 2023 138 views Fitness & Sports Centers

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Filed 4 Aug 2023 by Dorothy

I requested to have my personal training sessions canceled 2 weeks before payment was scheduled to come out. The head pt didn’t submit my request in a timely manner and $100 was deducted. I requested a refund and was denied. I explained the director of pt had made a mistake with a previous deduction and I was refunded. All I was is my money back.

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Case details

Status: Open
Company: Crunch Fitness
Filed: 4 Aug 2023
Rating: 1/5
Desired resolution: Refund my $100
Problem: Refund refused for charge after cancellation request
About: personal training sessions
At stake: $100

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2023 Complaint filed and published
4 Aug 2023 Message from Bizzy: we notified Crunch Fitness about this complaint.

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