Apple Complaint Sentiment: Neutral

Our sentiment meter has detected that Apple complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Apple, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 6, 2024

Apple complaint process

Do you have a dispute or had a bad customer experience with Apple? Submit your Apple complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Apple.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Apple complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Apple?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Apple complaints chart

We have received 2 complaints about Apple over the last 12 months. The graph below shows a monthly breakdown.

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Apple complaint statistics

Curious about Apple's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

30
Total complaints
30
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 30 ratings

How to contact the customer service of Apple?

Below, you will find the contact information for the complaint department of Apple. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800–692–7753
Contact form:

You can contact the customer service of Apple by calling 1-800–692–7753. If you want to reach out to Apple through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Apple reviews: (30)

Authentic experiences shared by our community for your benefit.

Ipad stopped working

Complaint from dpetrilla on 18 January 2021 about Apple.

I purchased my ipad brand new on November 9th, 2019 at a cost of £409. It performed perfectly until about 2 weeks ago when it went dead. No physical or liquid damage. It simply stopped working. ... Read more

Comments: 0
Rating:

Warehouse cannot locate my return

Complaint from mrwkbrdr on 25 November 2020 about Apple.

I returned a MacBook to apple. The tracking info shows it was delivered to the apple return warehouse. It has been over a week and now they tell me they are unable to refund my $2000.00 because they cannot find... Read more

Comments: 0
Rating:

HomePod only lasted 25 months

Complaint from GKnox on 08 October 2020 about Apple.

HomePod stopped working at exactly 25 months of buying it. Apple care expired less that a month after it stopped working. . No damaged, it just stopped working. Apple charges the full price of the product to fix it Read more

Comments: 0
Rating:

iWatch5 cellular

Complaint from Shiprasudhendu on 29 September 2020 about Apple.

I purchased an iWatch 5 with cellular plan in December 2019. I loved it because it was like my alternative cell phone. It sometimes turned off and then on on its own. Auto reboot continuously for several minutes. I ignored... Read more

Comments: 0
Rating:

Payment made to clash of clans

Complaint from patti_fannon@hotmail.com on 11 August 2020 about Apple.

I have discovered that my 12-year-old son has unknowingly racked up 581 euro of debit items, one by one up to a total of 39 times over six days between July 29 and August 3 inclusively at individual costs of... Read more

Comments: 0
Rating:

Gift card

Complaint from Dheart04 on 28 May 2020 about Apple.

I bought a 50$ itunes gift card and sent it to somebody, i bought it at 12:30 my time, and it is currently 9:19 my time and they still have not received it, when the site said it would be... Read more

Comments: 0
Rating:

Bad customer service and made lose money

Complaint from GeorgeAw on 13 May 2020 about Apple.

i had my phone for 2 weeks now and also i bought my daughter an iPad signed up for apple Id and after using my apple store and downloading all the apps I need. please keep in mind am making... Read more

Comments: 0
Rating:

Password issuesassistance

Complaint from Sherry on 29 October 2019 about Apple.

I cannot update the IPad for over 300 days. It tells me my questions are wrong about ME. It will not send me an email to make desired changes. I can only see an Apple rep with an... Read more

Comments: 0
Rating:

Stolen device

Complaint from Amandacaiazzo on 03 January 2019 about Apple.

My apple care was used to hack a phone stolenby my ex husband he changed the numbers to his own as I could see on my apple care activity and apple refused to provide me with the evidence needed to... Read more

Comments: 0
Rating:

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