Apple complaint: HomePod only lasted 25 months

Name: HomePod only lasted 25 months
Item: Apple
Rating: 1
Author: Gaby

Open 8 Oct 2020 282 views Consumer Electronics

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Filed 8 Oct 2020 by Gaby

HomePod stopped working at exactly 25 months of buying it. Apple care expired less that a month after it stopped working. . No damaged, it just stopped working. Apple charges the full price of the product to fix it

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Case details

Status: Open
Company: Apple
Filed: 8 Oct 2020
Rating: 1/5
Desired resolution: Fix it at no extra cost. There are THOUSANDS of users complaining about the same issue in the apple community.
Problem: Speaker stopped working just after warranty
About: smart speaker

Progress

Filed
Company notified
Company replied
Resolved

8 Oct 2020 Complaint filed and published
8 Oct 2020 Message from Bizzy: we notified Apple about this complaint.

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