Bank statement charge
What is the APPLE.COM/BILL charge on my bank statement?
Who charged you
Apple App Store and Apple subscriptions
APPLE.COM/BILL is Apple, billing a purchase or subscription on an Apple Account. It is usually an App Store app or in-app purchase, or a renewal of iCloud+, Apple Music, Apple TV, Apple One or another app's subscription paid through Apple.
How it can show on a statement
APPLE.COM/BILLAPPLE.COM/BILL CUPERTINO CAAPPLE.COM/BILL [phone number] CAAPPLE.COM/BILL ONE APPLE PARK WAY CUPERTINO CA
7 more ways it shows
ITUNES.COM/BILLPP*APPLE.COM/BILLAPPLE.COM/BILL HOLLYHILLAPPLE.COM/BILL CORK IRLPAYPAL *APPLE.COM/BILLAPL*ITUNES.COM/BILLAPPLE.COM/BILL ITUNES.COM 372
Find out what it was
- 1
In the App Store, tap your photo or initials, then Apps & Purchase History, then Purchase History, and change the Last 90 days filter to look further back for the amount.
- 2
On iPhone or iPad, open Settings, tap your name, then Subscriptions to see active and expired subscriptions with their renewal dates.
- 3
If you use Family Sharing, ask each family member to check the Purchase History on their own device for the same amount.
- 4
Search every inbox linked to an Apple Account for Apple receipts; one receipt can cover several purchases, and a second Apple Account only shows its own history.
- 5
Compare the exact amount and date in your banking app, keeping in mind that Apple charges can post a few days after the purchase.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Apple, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “APPLE.COM/BILL”?
Apple bills every digital purchase under one label instead of the app's name, so a game top-up or another company's app subscription shows up as Apple, not the developer. Banks often add Apple's town (Cupertino, California), its street address (One Apple Park Way) or a number, and some print a category such as Large Digital Goods Merchant.
UK statements can end in HOLLYHILL, CORK or IRL, because Apple Distribution International in Hollyhill, Cork, Ireland, sells App Store and other Apple media services in the UK. PP* or PAYPAL * in front means the Apple Account pays through PayPal, and ITUNES.COM/BILL is the older iTunes form of the same label.
Why you might see this charge
- A subscription renewed: iCloud+ storage, Apple Music, Apple TV, Apple One or another app's subscription billed through Apple.
- A trial ended and became a paid subscription because it was not cancelled at least 24 hours before it ended.
- A Family Sharing member bought an app, in-app items or media with Purchase Sharing on, so it was billed to the organizer's payment method.
- In-app purchases in games or apps, such as coins, gems or premium unlocks, often made by children on a shared device.
- Several purchases grouped into one charge, sometimes posted a few days later, so the amount matches no single purchase; one Apple receipt can list them all.
- A temporary authorization hold after you added or changed a payment method, which is removed after a short time.
Is APPLE.COM/BILL legit?
Yes. APPLE.COM/BILL is Apple's standard label for App Store, iCloud+ and other Apple media purchases. Every genuine purchase appears in the Purchase History of the Apple Account that made it; a temporary authorization hold is the exception and drops off after a short time.
Fake Apple receipt and subscription renewal emails and texts are common, often with a link or a number to ring. Check the charge in the App Store or Settings on your own device, never through a link in a message.
What people told us about charges from Apple
10 complaints about Apple on Complain.biz are about a charge.
… I do not use nor have I contacted Apple because my card recharged $128 for unauthorized transaction hence fraud so I submitted a refund request through …
I did not authorize others to use the purchases and applied for a refund.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| APPLE CASH SENT MONEY | Apple Cash | APPLE CASH SENT MONEY means your debit card paid for money sent to a person with Apple Cash, in Messages or Wallet on… |
| PADDLE.NET* | Paddle | PADDLE.NET* is Paddle, a UK company that sells apps, software and AI tools on behalf of the companies that make them. |
| ALBERT GENIUS EDI PYMNTS | Albert | ALBERT GENIUS EDI PYMNTS is Albert, the budgeting, banking and cash advance app, taking money from your bank account… |
| TILT FKA EMPOWER | Tilt (formerly Empower) | TILT FKA EMPOWER is Tilt, the cash advance and credit app that used to be called Empower; FKA means formerly known as. |
| XSOLLA | Xsolla | XSOLLA is Xsolla, a payment company that game studios use to sell games, in-game currency and items on their own… |
| BRIGHT MARKET LLC | FastSpring | BRIGHT MARKET LLC is FastSpring, a company that sells software, apps and online services on behalf of thousands of… |
| GOOGLE * | GOOGLE * is Google billing for something bought with a Google Account, followed by the developer, app or Google product. | |
| CLEVERBRIDGE | Cleverbridge | CLEVERBRIDGE or CBI* on a statement is Cleverbridge, a German company that sells software for other companies as the… |
Questions about APPLE.COM/BILL
What is APPLE.COM/BILL Cupertino CA?
It is the same Apple label with the town of Apple's head office, Cupertino, California, added by the bank. The charge is still an App Store purchase or an Apple subscription.
What is a Large Digital Goods Merchant charge from Apple?
Large Digital Goods Merchant is a card network category for big sellers of digital content, and some banks print it next to Apple's name. It is the same APPLE.COM/BILL charge, so Purchase History in the App Store shows what it was.
Why does Apple charge me randomly?
Apple charges that look random are usually subscription renewals, several purchases grouped into one charge, or in-app purchases by someone in your family. They can also post a few days after the purchase, which makes the dates harder to match.
Why is there a 9.99, 10.99, 12.99 or 19.99 Apple charge?
Round monthly amounts like these are usually an iCloud+ storage plan, Apple Music, Apple TV or an app subscription renewing. Settings > your name > Subscriptions shows which plan has that price.
What if I did not agree to an APPLE.COM/BILL charge?
File a complaint on Complain.biz. We write it with you and send it to Apple, so you do not have to chase it yourself.
Based on
- Get help with charges from apple.com/bill (Apple Support)
- If you see an Apple Services charge you don't recognize on your Apple Card (Apple Support)
- View your purchase history for the App Store and other Apple media services (Apple Support)
- Cancel a subscription from Apple (Apple Support)
- How Apple uses your payment information: authorization holds (Apple Support)
- Recognize and avoid social engineering schemes (Apple Support)
- Apple Media Services Terms (UK): Apple Distribution International Ltd, Hollyhill, Cork
- Apple Community: Unauthorized charges from 'Apple.com/ BILL CORK IRL'
- Apple Community: What is Hollyhill, why did Apple.com bill me?
- Apple Community: Credit Card Transaction APPLE.COM/BILL 866-712-7753
- Apple Community: APPLE.COM/BILL ITUNES.COM 372
- Apple Community: Apple bill 5818
- Checkout.com: Visa fraud monitoring, MCC 5818 Digital Goods Large Digital Goods Merchant
- Emma: how Apple appears on UK bank statements (hardware and store purchases)