Bank statement charge
What is the PADDLE.NET* charge on my bank statement?
Who charged you
Paddle reseller for app and software makers
PADDLE.NET* is Paddle, a UK company that sells apps, software and AI tools on behalf of the companies that make them. The charge is usually a purchase or subscription renewal from the seller named after the asterisk, which can be the company's name rather than the app's.
How it can show on a statement
PADDLE.NET*PADDLE.NET* [SELLER NAME]PAYPAL *PADDLE.NETPADDLE.COM [PRODUCT NAME]
4 more ways it shows
PADDLE.NET * ALFREDPADDLE.NET* GETASTRAPADDLE.NET* [PRODUCT NAME] LONDONPADDLE.NET* [PRODUCT NAME] NEW YORK
Find out what it was
- 1
Search your inbox, spam and promotions folders for Paddle and for the exact amount; the Paddle receipt names the product, the seller and the plan.
- 2
Read the word after PADDLE.NET* on the statement line and compare it with apps you installed or AI tools you signed up for around that date.
- 3
Check the account or billing page inside the desktop apps and AI tools you use for a plan with the same price and renewal date.
- 4
Ask others who use your card whether they bought an app or an upgrade on that date.
- 5
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Paddle, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “PADDLE.NET*”?
Paddle is the legal seller of the product (its merchant of record), so its name comes first on the statement. After the asterisk comes a short name of at most 10 characters that the seller picks, by default the first 10 letters of its company name, so it can name the company instead of the app and is often cut short past recognition.
Some banks show the name with .COM instead of .NET, and some add a city after the product name. The product is still the one named after Paddle.
Why you might see this charge
- A monthly or yearly subscription to a desktop app, AI chat app, photo editor or other software tool renewed.
- A trial you started on an app's website turned into a paid plan.
- A one-off license or upgrade for a Mac or Windows program.
- Someone in your household bought an app, a game add-on or a study tool with your card.
Is PADDLE.NET* legit?
Yes. Paddle is a real payments company that sells software for thousands of developers, so a PADDLE.NET* line is normally genuine billing for an app or tool, even when the product name is cut short.
Fake Paddle receipt emails with links do circulate. Check any charge against the receipts in your own inbox and the apps you use, never through a link in an unexpected message.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| ALBERT GENIUS EDI PYMNTS | Albert | ALBERT GENIUS EDI PYMNTS is Albert, the budgeting, banking and cash advance app, taking money from your bank account… |
| TILT FKA EMPOWER | Tilt (formerly Empower) | TILT FKA EMPOWER is Tilt, the cash advance and credit app that used to be called Empower; FKA means formerly known as. |
| XSOLLA | Xsolla | XSOLLA is Xsolla, a payment company that game studios use to sell games, in-game currency and items on their own… |
| BRIGHT MARKET LLC | FastSpring | BRIGHT MARKET LLC is FastSpring, a company that sells software, apps and online services on behalf of thousands of… |
| GOOGLE * | GOOGLE * is Google billing for something bought with a Google Account, followed by the developer, app or Google product. | |
| CLEVERBRIDGE | Cleverbridge | CLEVERBRIDGE or CBI* on a statement is Cleverbridge, a German company that sells software for other companies as the… |
| MSBILL.INFO | Microsoft | MSBILL.INFO is Microsoft's billing label for purchases and subscriptions on a Microsoft account. |
| LARGE DIGITAL GOODS MERCHANT | Very large digital stores (Apple, Microsoft and others) | LARGE DIGITAL GOODS MERCHANT is a card network category, not a company: some banking apps show it for purchases from… |
Questions about PADDLE.NET*
What is PADDLE.NET* CHATBOT AI?
It is usually a subscription to an AI chat app that sells its plans through Paddle; the words after the asterisk are the app's short billing name. The Paddle receipt in your inbox names the exact app and plan.
What companies use Paddle?
Thousands of software makers sell through Paddle. App names people often search for together with PADDLE.NET* include MacPaw, GeoGuessr, Studocu, Nexus Mods and iMazing.
Why is a PADDLE.NET* charge not in my App Store or Google Play subscriptions?
Paddle sells outside the app stores, so a plan bought on a website or in a desktop app is billed by Paddle and does not appear in those lists. Look for the Paddle receipt in your inbox instead.
What if I did not agree to a PADDLE.NET* charge?
File a complaint on Complain.biz. We write it with you and send it to Paddle, so you do not have to chase it yourself.
Based on
- Why do I have a charge from Paddle? Is Paddle legit? (Paddle)
- FAQ for Paddle Buyers (Paddle Help Center)
- What is the PADDLE.NET * ALFRED charge on my card? (Alfred, seller help page)
- Why is PADDLE.NET* GETASTRA written on my bank/card statement? (Astra, seller help page)
- How to Cancel Paddle Subscription (subscribed.fyi)
- Paddle.net overcharged (Reddit)