Bank statement charge
What is a GOOGLE * charge on my bank statement?
Who charged you
Google Google Play and other Google purchases
GOOGLE * is Google billing for something bought with a Google Account, followed by the developer, app or Google product. It is usually a Google Play app, game, in-app item or subscription; GOOGLE *SERVICES is YouTube TV or Google Fiber, and TEMP lines are card checks.
How it can show on a statement
GOOGLE *GOOGLE *[developer name]GOOGLE *[app name]GOOGLE *Google Play
14 more ways it shows
GOOGLE *SERVICESGOOGLE *TEMPORARY HOLDGOOGLE *Play CreditGOOGLE *BooksGOOGLE *CHROME TEMPGOOGLE *ANDROID TEMPGOOGLE *PAYMENTS TEMPGOOGLE *GPAY TEMPGOOGLE *DevicesGOOGLE *Google StoreGOOGLE *VoiceGOOGLE *PROJECT FIGOOGLE WORKSPACE [domain]PAYPAL *GOOGLE
Find out what it was
- 1
In the Play Store app, tap your profile icon, then Payments & subscriptions, then Budget & history; each entry shows the app, the amount and the date.
- 2
Open the Google payments center and check Activity for every Google purchase, and Subscriptions & services for anything that renews.
- 3
Switch to every Google Account you use, including work and children's accounts, and repeat, because a purchase only shows in the account that made it.
- 4
Search Gmail for Google Play order receipts with the same amount; a family manager also gets a receipt for each family member's purchase.
- 5
Copy the words after GOOGLE * from your banking app and search them in the Play Store to see which developer or app they belong to.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Google, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “GOOGLE *”?
Google Play puts the developer's company name after GOOGLE *, and developer names often look nothing like the app, so a game can show up under a company you have never heard of. Some Google products use a fixed word instead: Google's own list maps GOOGLE *SERVICES to YouTube TV and Google Fiber, and GOOGLE *Google Play to films and TV.
Lines ending in TEMP, and GOOGLE *TEMPORARY HOLD, are checks that your card works, for example after you saved it in Chrome, Android or Google Pay. Banks may also add Mountain View, Google's home city, or cut the text short.
Why you might see this charge
- A Google Play subscription renewed for an app whose developer name you do not recognize.
- In-app purchases in a game or app, including ones made by children on a shared tablet.
- A family member bought apps, books or films with the family payment method, which is billed to the family manager's card.
- YouTube TV or Google Fiber, which Google bills as GOOGLE *SERVICES.
- A temporary hold to check your card after you saved it in Chrome, Android or Google Pay; Google says these holds are not charges and can stay for 1 to 14 business days.
- A purchase on another Google Account that uses the same card.
Is GOOGLE * legit?
Google Play purchases paid by card show as GOOGLE * followed by the developer, the app or a word such as Books, or start with PAYPAL * when PayPal paid, and a genuine purchase matches an order in one of your Google Accounts. Lines with TEMP or TEMPORARY HOLD are card checks, not purchases.
Lookalikes are fake Google Play receipts and texts about a purchase or subscription, with a link or a number in the message. Check the charge in your own Google purchase history, never through a link in a message.
Which Google charge is it?
An unknown Google charge on your card is one of these:
| On your statement | Who charged you | What it usually is |
|---|---|---|
| GOOGLE *YT Primetime | YouTube | GOOGLE *YT Primetime is YouTube, billed by Google, for a Primetime Channels subscription. |
| GOOGLE * this page | GOOGLE * is Google billing for something bought with a Google Account, followed by the developer, app or Google product. | |
| GOOGLE *Google One | GOOGLE *Google One is Google charging for a Google One plan: paid storage shared by Gmail, Drive and Photos. |
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| CLEVERBRIDGE | Cleverbridge | CLEVERBRIDGE or CBI* on a statement is Cleverbridge, a German company that sells software for other companies as the… |
| MSBILL.INFO | Microsoft | MSBILL.INFO is Microsoft's billing label for purchases and subscriptions on a Microsoft account. |
| LARGE DIGITAL GOODS MERCHANT | Very large digital stores (Apple, Microsoft and others) | LARGE DIGITAL GOODS MERCHANT is a card network category, not a company: some banking apps show it for purchases from… |
| 2CO.COM | 2Checkout | 2CO.COM is 2Checkout, a company that sells software and subscriptions on behalf of thousands of brands, including many… |
| PAYPRO GLOBAL | PayPro Global | PAYPRO GLOBAL is PayPro Global, a Toronto company that sells software, apps and subscriptions on behalf of software… |
| STEAM PURCHASE | Steam | WL *STEAM PURCHASE or STEAM PURCHASE is Steam, the PC game store run by Valve. |
| SOLIDGATE | Solidgate | SOLIDGATE, SOLIDGATE LLC or SOLIDGATE.COM means you paid an online business, often an app or subscription service… |
| FACEBK* | FACEBK* is Meta, the company behind Facebook and Instagram. |
Questions about GOOGLE *
What is the GOOGLE *SERVICES charge?
Google's own list of statement names maps GOOGLE *SERVICES to YouTube TV and Google Fiber. If you have neither, check every Google Account you use for another subscription that Google bills.
What is a GOOGLE *TEMPORARY HOLD?
It is a check that your card works, made when you add or use a card with a Google service or save it in Chrome. It is not a charge and drops off on its own; Google says holds can stay for 1 to 14 business days.
Why does a Google charge show a company I do not know?
Google Play prints the app developer's company name, which is often different from the app's own name. Search the name in the Play Store, or open your Google Play order history to see the app behind it.
What if I did not agree to a GOOGLE * charge?
File a complaint on Complain.biz. We write it with you and send it to Google, so you do not have to chase it yourself.
Based on
- Understand Google charges on your bank statement (Google Pay Help, descriptor table)
- Report charges you don't recognize (Google Play Help)
- Fees, charges and authorizations (Google Play Help)
- See your Google Play order history (Google Play Help)
- Find your Google purchase history (Google One Help)
- Use a family payment method on Google Play (Google Play Help)
- Google Wallet community: charged on Amex by 'Google Services'