While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about 7-Eleven over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with 7-Eleven? Submit your 7-Eleven complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 8 complaints about 7-Eleven over the last 12 months. The graph below shows a monthly breakdown.
Curious about 7-Eleven's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sysadmin76 on 26 July 2022 about 7-Eleven.
Purchased ice cream and vape refill. Employee asked to scan my ID (which has never been requested to be scanned before). I asked if my information was going to be stored into a local database that could be hacked. The... Read more
Complaint from Wendymac71 on 01 June 2022 about 7-Eleven.
My boyfriend and I live in an area where this 7-11 is the only place near that advertises they sell money orders. My bf doesn’t drive and I am disabled. Money orders or personal checks are the only way we... Read more
Complaint from Joy@ comcast.net on 31 May 2022 about 7-Eleven.
I was this location at 11:18 on5272022 to purchase Tylenol which is shelve price was $6.59 but cashier charged $7.69 so I told him about this but he didn't trying to correct instead he took a way Tylenol and... Read more
Complaint from dawieb on 27 April 2022 about 7-Eleven.
For 9 weeks we in our neighborhood have complained to the POLICE living behind your store. They are using your trash bin to depose of human waste and peeing on your property. They use buckets as their toilet.... Read more
Complaint from prokiwi on 14 February 2022 about 7-Eleven.
I locked in a 98 RON fuel price of $1.83.?? which showed as valid till the 160222. I have today the 14th Feb tried to use that discount at Redland Bay 7-11 and the app shows an error -quote Uh... Read more
Complaint from DEEPDIVA45 on 25 January 2022 about 7-Eleven.
THE CASHIER KEPT SAYING NEXT, INSTEAD OF SAYING I CAN HELP THE NEXT PERSON IN LINE. IT IS THE LITTLE THINGS THAT MEAN A LOT AND BEING CURTEOUS IS FREE AND EASY, YOU JUST HAVE TO APPLY YOURSELF. Read more
Went to purchase 2-- of the 7S iced caps moch they were priced at 2$5 They did not ring up to the sale price, when I asked about it the employee said he had to go by what the Register... Read more
Complaint from EFluellen on 07 December 2021 about 7-Eleven.
During this time of Coronavirus, a female employee constantly wears her mask underneath her chin. This associate has repeatedly worn her mask incorrectly, and the owner has said nothing about this situation. Read more
Complaint from NYRangers24 on 29 September 2021 about 7-Eleven.
I was shocked to see that the 5700points in my account all of a sudden showed 38 points. Unfortunately, no email or text was sent to me to warn of the possible loss of points due to 90 days... Read more
Complaint from Yes Mack on 27 September 2021 about 7-Eleven.
They close the store at 9:50 saying register are down and b outside smoking cigarettes Read more
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