7-Eleven Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about 7-Eleven over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

7-Eleven complaint process

Do you have a dispute or had a bad customer experience with 7-Eleven? Submit your 7-Eleven complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of 7-Eleven.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional 7-Eleven complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about 7-Eleven?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

7-Eleven complaints chart

We have received 9 complaints about 7-Eleven over the last 12 months. The graph below shows a monthly breakdown.

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7-Eleven complaint statistics

Curious about 7-Eleven's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

37
Total complaints
37
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 37 ratings

7-Eleven reviews: (37)

Authentic experiences shared by our community for your benefit.

Rude customer service

Complaint from Harry d whiteside on 16 February 2023 about 7-Eleven.

Cashier very rude when asked about steam card didn’t know it can be loaded with cash but I asked if there was a manager here no response also tried to explain to him but he didn’t want to listen this... Read more

Comments: 0
Rating:

Expired points

Complaint from Adrian Culcay on 15 January 2023 about 7-Eleven.

I had around 7000 points and they expired without any notice or email I thought I still had time and when I checked again they were gone Read more

Comments: 0
Rating:

denying services dog entery

Complaint from patty marsh on 03 January 2023 about 7-Eleven.

My son has a certified services dog he entered the 7-11 store at east 88th Avenue Boulevard in Welby, Co USA. upon entering the store manager told him that the dog can not come in there. This is against the... Read more

Comments: 0
Rating:

Cashier Aggresive Attitude

Complaint from rom on 11 November 2022 about 7-Eleven.

Good day! my reklamo ako sa isa sa staff ng 7 eleven balibago, angeles, pampanga near BDO Bank. Nirereklamo ko ang isa sa mga staff nyo na lalake bago palang yata sya nung bumili ako at nasa counter na biglang... Read more

Comments: 0
Rating:

Cannot take payment

Complaint from Socratrees on 08 November 2022 about 7-Eleven.

For the last month at least 2-4 times a week their internet is out so they can only accept cash payments. This is in a very high class area and is super inconvenient. This is almost one of the most... Read more

Comments: 0
Rating:

Slow and frustrating employee

Complaint from Angrycustomer 112 on 23 September 2022 about 7-Eleven.

The same employee every time he is slow lazy has no customer service and literally just hates his job. He has been here several years and almost every other day someone break a window or the door window because this... Read more

Comments: 0
Rating:

Tree encroachment

Complaint from Fxb on 17 September 2022 about 7-Eleven.

I need to have my 711 store remove part of a tree that is growing into my free standing awning in my back yard About 7 years ago my neighbor was notified about taking 2 trees down and... Read more

Comments: 0
Rating:

Cashier Complaint- Josie 9922

Complaint from M3L1S7 on 10 September 2022 about 7-Eleven.

Josie the cashier was very rude to me and refused the sale or an energy drink, 2 packets of nuts and a diet dr. pepper. She would not honor the sale price of the nuts advertised on the shelf. I... Read more

Comments: 0
Rating:

Rude employees

Complaint from LFM on 27 August 2022 about 7-Eleven.

I went into the above store last night about 8 and asked for cigarettes. The clerk was fooling around with other cigarettes and I thought she couldn't find mine so I told her the ones I wanted were right... Read more

Comments: 0
Rating:

Rudeness

Complaint from Catherine S. on 04 August 2022 about 7-Eleven.

Every time I do into the store the store clerk gives me a hard time. Today, i had five items. Two were two for $4.00. She rung them up at $2.98 each, and told me I had already received... Read more

Comments: 0
Rating:

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