While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about 7-Eleven over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
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We have received 8 complaints about 7-Eleven over the last 12 months. The graph below shows a monthly breakdown.
Curious about 7-Eleven's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Uli.uli on 03 February 2024 about 7-Eleven.
Their delivery guy caused me serious psychological trauma today!! I had a 1000 baht note and 3 x 100 baht notes. He didn’t have change, I said about payment by QR code, he didn’t understand me. And he took 300... Read more
Complaint from 711sucks on 19 January 2024 about 7-Eleven.
why advertise having a store open 24 hrs a day ? , when customers show up the doors locked and the employees do the best not to make eye contact with you or interact with you whatsoever . at least... Read more
Complaint from Gary Lewis on 28 December 2023 about 7-Eleven.
I tried to use my card and use my 11 ent discount by putting my. Number in and the cashier wouldn’t put the discount through, told me he couldn’t see it I have to wait till I go outside.... Read more
Complaint from Straightfactssincap on 05 November 2023 about 7-Eleven.
I have experienced multiple instances of discriminatory behavior at a number of 711 locations, from owners to employees, there is a clear pattern of discriminatory behavior and illegal activity, refusing to serve individuals on the basis of ethnicity, gender, sexual... Read more
Complaint from Yaright1977 on 01 October 2023 about 7-Eleven.
Bought chicken wasn't good or eatable had marked down price on it stl charged me more and salad wasn't edible either Read more
Complaint from Jklms92471 on 23 August 2023 about 7-Eleven.
My points expired and hadn't been able to get into my account for the longest time. Over like thousands in points Read more
Complaint from Dantewalker on 15 August 2023 about 7-Eleven.
I went to this store to redeem a product with my points. And when I got to the store the systems were down. So only cash was being taken but with no change back no matter the amount. Then since... Read more
Complaint from Gonzo42 on 05 August 2023 about 7-Eleven.
The woman's in there are very rude and disrespectful..always cursing use bad words in front of kids.sitting on the counter when serving you..always standing around doing nothing..with long lines...the black guy with the bread's is the best.allway serve with a... Read more
Complaint from Strongarm1348@yahoo.com on 13 April 2023 about 7-Eleven.
Deposited 315 dollars on.greendot.card.left store guy.gave me recently wrong.one didn't check money didn't take this was on.04 12 2023 agout.1 15.in d afternoon went 2 eat dinner at.lubys about 3pm noticed money wasn't. There went back 2 store explained... Read more
Complaint from Surprised on 28 February 2023 about 7-Eleven.
Was denied purchase on several occasions due to payment with EBT card. Denied purchase of water, beef jerky, peanut mms, candy and drinks for my children. All items were deemed acceptable to purchase with EBT, no attempt to purchase got food... Read more
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