Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Never recieved the items delivery date always postponed

Complaint from yanirmarzan@yahoo.com on 21 May 2020 about Wish.

All my orders from wish didnt arrive. Every day when the new arrival date come it's postponed again. Its postponed more then twice I waiting over 2months since I ordered and no respond from wish, tried many times. Read more

Comments: 0
Rating:

Goods ordered and paid for not received

Complaint from qualityassurecon@gmail.com on 21 May 2020 about Wish.

Three different items already paid has not arrived and the expected time had long past. tried tracking them no information came up Read more

Comments: 0
Rating:

Shipping issues

Complaint from Erik Alan on 21 May 2020 about Wish.

I paid extra for fast shipping. It says the product should be on the 21st of May. Well today is the 20th. The product hasn’t even shipped yet. It says usps is still waiting for the product. Read more

Comments: 0
Rating:

Order not received tired of fraud msgs

Complaint from Ms.Elizabeth on 21 May 2020 about Wish.

I have placed two orders with two items each on April 17 .I looked at my order history and my orders are not there . I have paid for these orders and have not received them see attached: I have... Read more

Comments: 0
Rating:

my account

Complaint from joe@postastop.com on 21 May 2020 about Wish.

This company is not agood company!!!! I have waited months for items. Small trinket itemskeepshowing up more than i remember even ordering! I have tried numerous times to retrive my account NOTHING HAPPENS JUST PICTURES OF MORE STUFF I try to get my... Read more

Comments: 0
Rating:

Product

Complaint from Rudishome on 21 May 2020 about Wish.

I was told I would receive my order on May 1st they took the $90.00 out of my account and I haven’t received the latex boxes of gloves I ordered Read more

Comments: 0
Rating:

Reuse to refund pay back money for cancelled order.

Complaint from Lenmobley on 20 May 2020 about Wish.

My complaint is WISH refuse to refund my pay money for a cancelled order. On 5420, after cancelling a mistaken, order 5eafadde02049f66e71462e0, I received an e-mail ing my cancellation, but arbitrarily deciding to retain my pay back money and... Read more

Comments: 2
Rating:

Packaging

Complaint from Caleb on 20 May 2020 about Wish.

The bag was crumpled up and the product has a hole in it Read more

Comments: 0
Rating:

Delivery date of order gets extended every day I check!

Complaint from ECSK on 20 May 2020 about Wish.

Order ID: 5e9a1839e1951454b209e1f7 I placed this order on 17 April 2020. Every time I check shipping details, it gets extended into the future. I should have received the order at the start of May, then 18 May, now today it... Read more

Comments: 0
Rating:

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