Wish complaint: Reuse to refund pay back money for cancelled order.
Filed 20 May 2020 by Lenmobley
My complaint is WISH refuse to refund my pay money for a cancelled order. On 5420, after cancelling a mistaken, order 5eafadde02049f66e71462e0, I received an e-mail ing my cancellation, but arbitrarily deciding to retain my pay back money and deposit it in their accounts. I was left with no order, no pay back money, and no valid reason for retaining and not returning my pay back money. I’ve requested my pay back money (refund) on at least 6 subsequent instances. Their non-response repeatedly declared they had deposited my money in their accounts that only they had the authority to determine who, what, where, and how my money would be used. They determined not to return my money. No reasons were given. Why? I understand that WISH is not BBB accredited and I should have known better.
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2 comments
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Lenmobley
I have not been able to contact WISH via Telco because WISH does not accept calls nor do they respond to complaints via email. I'm left with whatever assistance I can get from COMPLAIN.BIZ. Without it, I have no alternative. Please advise. What should I do?
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Lenmobley
It's now been more than 24 days since I requested my refund for my cancelled order. I've been ignored without an explanation for not returning my funds. Wish has simply retained my funds in their accounts. I've complained to COMPLAIN BIZ. WISH has not responded to COMPLAIN.BIZ. To this point they have been successful in stealing my money. Hopefully the State will help me.
