I ordered like 2 weeks ago and they keep changing shipping date very frustrating and. Keep asking for refund I'm not sure sellers is real Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
Orders I've made.
Complaint from steakwillie@gmail.com on 21 May 2020 about Wish.
I made some orders on wish and haven't received them yet the dates that they have in the tracking system has been changed and it keep changing it keep moving up I've ordered this stuff around April 16th I paid... Read more
Missing parcels
Complaint from tiasimps on 21 May 2020 about Wish.
I have many missing parcels that were supposed to come at the beginning of the month. It tells me that they are supposed to be coming at 2 different times but locates them still in China or different countries. Read more
Had to pay return shipping.
Complaint from sengaclark67@gmail.com on 21 May 2020 about Wish.
I am very upset, I have been shopping at the wish app ,they have false advertising, you order something when eventually you receive it it's not what it is suppose to be .you can't call them you have to send... Read more
Non receipt of item
Complaint from DENIS DEMA on 21 May 2020 about Wish.
Order : 5e73563318e72964ed66881a Items: Sennheiser Original 4 pairs Replacement Earcaps Earbuds ordered March 19, 2020 not delivered. Read more
Black wallet I ordered
Complaint from Getta Hickman on 21 May 2020 about Wish.
I've been waiting since march 23rd for a order I never received then I go back check order history on the wish cite it's no longer on my order list like all the other ones are that I... Read more
order not received
Complaint from dan fitzpatrick on 21 May 2020 about Wish.
where is my order???? 5eaaaee6291e0834b3e9e3db Read more
Order not arrived
Complaint from KabeloT on 21 May 2020 about Wish.
I have purchased an item on wish.. The latest due date was the 15 May 2020 Read more
Multiple orders have not arrived.
Complaint from Hannah Jo on 21 May 2020 about Wish.
I have ordered a few things from wish which were all meant to have arrived by now, some were ordered over a month ago. I can see from the tracking info that some shipments haven’t even left their destination country,... Read more
No delivery, tracking shows delivered China after many countries.
Complaint from tayla123 on 21 May 2020 about Wish.
I have been waiting since 15th April, tracking shows final destination China, I am in Australia. I have sent many emails , answer is always go to customer support, where I get no help, think it must be virtual assistant Read more
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