RYOBI Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about RYOBI over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 15, 2024

RYOBI complaint process

Do you have a dispute or had a bad customer experience with RYOBI? Submit your RYOBI complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RYOBI.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RYOBI complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RYOBI?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RYOBI complaints chart

We have received 4 complaints about RYOBI over the last 12 months. The graph below shows a monthly breakdown.

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RYOBI complaint statistics

Curious about RYOBI's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

17
Total complaints
16
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 17 ratings

RYOBI reviews: (17)

Authentic experiences shared by our community for your benefit.

extremely poor quality

Complaint from patswan on 04 April 2024 about RYOBI.

over the past couple of years I have purchased Robyn drill bits for metal .I am a blacksmith of 30 years and have found in the last two sets of bits I bought were worthless I got maybe 2 holes... Read more

Comments: 0
Rating:

Warranty

Complaint from Disappointed in Ryobi on 25 August 2023 about RYOBI.

My husband purchased a ride on electric lawn mower for a residential home. Less than 2 yrs of owning it we started having problems. We researched the issue and changed the batteries and the baldes. Contined to have the same issue. Now we are... Read more

Comments: 0
Rating:

Ryobi four stroke weed eater

Complaint from Ned Mayfield on 09 August 2023 about RYOBI.

Bought a four stroke weed eater new bought it hope filled both tanks and used all the gas out refilled both tanks and tried to pull the crank cord only to find it was not going to move . Question... Read more

Comments: 0
Rating:

Service and warranty issue

Complaint from sjellefson on 15 June 2023 about RYOBI.

Have a blower that seized contacted Ryobi said to take it to service center. Contacted them and was instructed to bring it in, they said they couldn't do anything to file a warranty claim with Ryobi. Ryobi chat says to... Read more

Comments: 0
Rating:

18v weed cutter

Complaint from 615-527-3072 on 11 April 2023 about RYOBI.

Can't get them to complaint and when you do they ask you to wait over a hour! Read more

Comments: 0
Rating:

Twine

Complaint from Jmhodge on 16 March 2023 about RYOBI.

The twine on the Ryobi trimmers has gotten worse over the years. Now the twine is breaking every 2-3 inches. What a pain that is. Read more

Comments: 0
Rating:

USELESS PRODUCT

Complaint from Arshana on 19 February 2023 about RYOBI.

Bought a generator. Never worked from day 1. Family fell ill during that same week with flu. Tried generator twice. No success. Called store and reported problem on day 8. Told Ryobi technician HIS REPLY TO MAKRO: cannot come out... Read more

Comments: 0
Rating:

Battery life

Complaint from Telb on 26 September 2022 about RYOBI.

We bought an electric riding mower12-13 months ago. In the past month it went from being able to move 3 small yards to barely being able to finish 1. These are not cheap and the battery life has been lost... Read more

Comments: 0
Rating:

Unknowledgeable Customer Support and rude

Complaint from ttran on 08 August 2022 about RYOBI.

The online Chat Customer Support agent name is Tiandra is unknowledgeable regarding Ryobi Grass Trimmer Model C430. I asked her to help show me how to remove the trimmer head so I can replace with new one because all... Read more

Comments: 0
Rating:

hammer drill chuck issue

Complaint from yelodogg on 18 July 2022 about RYOBI.

drill bits will not stay secure in chuck. chuck screw is tight, I use the hand tighten then back 1 click with no success. I have been using drills for many years. Read more

Comments: 0
Rating:

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