My husband purchased a ride on electric lawn mower for a residential home. Less than 2 yrs of owning it we started having problems. We researched the issue and changed the batteries and the baldes. Contined to have the same issue. Now we are... Read more
RYOBI complaints
RYOBI Complaint Sentiment: Neutral
Our sentiment meter has detected that RYOBI complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RYOBI, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 28, 2024
RYOBI complaint process
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RYOBI complaints chart
We have received 4 complaints about RYOBI over the last 12 months. The graph below shows a monthly breakdown.
RYOBI complaint statistics
Curious about RYOBI's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
RYOBI reviews: (16)
Authentic experiences shared by our community for your benefit.
Ryobi four stroke weed eater
Complaint from Ned Mayfield on 09 August 2023 about RYOBI.
Bought a four stroke weed eater new bought it hope filled both tanks and used all the gas out refilled both tanks and tried to pull the crank cord only to find it was not going to move . Question... Read more
Service and warranty issue
Complaint from sjellefson on 15 June 2023 about RYOBI.
Have a blower that seized contacted Ryobi said to take it to service center. Contacted them and was instructed to bring it in, they said they couldn't do anything to file a warranty claim with Ryobi. Ryobi chat says to... Read more
18v weed cutter
Complaint from 615-527-3072 on 11 April 2023 about RYOBI.
Can't get them to complaint and when you do they ask you to wait over a hour! Read more
The twine on the Ryobi trimmers has gotten worse over the years. Now the twine is breaking every 2-3 inches. What a pain that is. Read more
USELESS PRODUCT
Complaint from Arshana on 19 February 2023 about RYOBI.
Bought a generator. Never worked from day 1. Family fell ill during that same week with flu. Tried generator twice. No success. Called store and reported problem on day 8. Told Ryobi technician HIS REPLY TO MAKRO: cannot come out... Read more
Battery life
Complaint from Telb on 26 September 2022 about RYOBI.
We bought an electric riding mower12-13 months ago. In the past month it went from being able to move 3 small yards to barely being able to finish 1. These are not cheap and the battery life has been lost... Read more
Unknowledgeable Customer Support and rude
Complaint from ttran on 08 August 2022 about RYOBI.
The online Chat Customer Support agent name is Tiandra is unknowledgeable regarding Ryobi Grass Trimmer Model C430. I asked her to help show me how to remove the trimmer head so I can replace with new one because all... Read more
hammer drill chuck issue
Complaint from yelodogg on 18 July 2022 about RYOBI.
drill bits will not stay secure in chuck. chuck screw is tight, I use the hand tighten then back 1 click with no success. I have been using drills for many years. Read more
Sprayer does NOT work after one year
Complaint from Mike Schreiner on 17 June 2022 about RYOBI.
I bought a Ryobi Sprayer (one gallon) last year at Home Depot in Marlboro MA. I used it for a very short time spraying diluted liquid. Prior to storage, I ran distilled water through it. The unit was stored in... Read more
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