Complaint: Query not answered

on 13 May 2021 about RYOBI in category Consumer Electronics

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My complaint:

I asked a question regarding using my RYOBI OLT 1833 Strimmer which was not answered and a website link was given which gave me the same response as Ryobi.

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Justified complaint?

Suggested solution:

They should answer my query which is how do I remove the spool head from my strimmer

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