RYOBI complaint: Service and warranty issue

Complaint from sjellefson reported on 15 June 2023 about RYOBI

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My complaint:

Have a blower that seized contacted Ryobi said to take it to service center. Contacted them and was instructed to bring it in, they said they couldn’t do anything to file a warranty claim with Ryobi. Ryobi chat says to file claim through Service Company, they will not do it. Have emails from Service Company and chat text from Ryobi. Have wasted 6 hours with this to date, very frustrating

Suggested solution:

Please have someone from Ryobi contact me by email ASAP

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