RYOBI complaint: hammer drill chuck issue

Complaint from yelodogg reported on 18 July 2022 about RYOBI

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My complaint:

drill bits will not stay secure in chuck. chuck screw is tight, I use the hand tighten then back 1 click with no success. I have been using drills for many years.

Suggested solution:

replace this drill or tell me a fail proof method to avoid the situation.

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