While Royal Air Maroc facilitates travel to numerous destinations, complaint data from our community has highlighted several recurrent issues that passengers often face. Common complaints include instances of missing or delayed baggage, difficulties with obtaining compensation for disrupted luggage services, and occasional unprofessional conduct by airline staff. Passengers also report issues related to luggage allowances, specifically confusion or disputes over entitlement to extra baggage.
To avoid these issues, we strongly advise customers to clearly label their luggage, carry valuable items in their hand luggage, and keep all travel documents and receipts handy. If you experience any problems, report them immediately to the airline's customer service, document all interactions, and consider purchasing travel insurance that covers baggage delays or lost items.
Do you have a dispute or had a bad customer experience with Royal Air Maroc? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Royal Air Maroc.
Our sentiment meter has detected that Royal Air Maroc complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Royal Air Maroc, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Royal Air Maroc over the last 12 months. The graph below shows a monthly breakdown.
Curious about Royal Air Maroc's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Royal Air Maroc. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Royal Air Maroc by calling 1-800-344-6726. If you want to reach out to Royal Air Maroc through their own website, you can use their contact form.
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Helpful experiences shared by verified Royal Air Maroc customers. Search, discuss and connect with other people in our community.
Complaint from ETKT 01479171678280 on 10 January 2024 about Royal Air Maroc.
I have been unable to receive my luggage 3 days after my trip from JFK, US. I embarked on the journey from JFK on Saturday 6th January and we landed on 7th Jan at Murtala Intl Airport, Lagos It is disappointing... Read more
Complaint from Lost luggage with Royal Air Maroc on 10 January 2024 about Royal Air Maroc.
On January 6, 2024 when I arrived at JFK from Casablanca, Morocco my child and I’s 6 pieces of luggage’s were not on our flight. I was promised it should be sent the next day. Now on January 10, 2024... Read more
Complaint from Hodavia on 13 December 2023 about Royal Air Maroc.
They have no clue where my baggage’s are it’s been 2 weeks and not one person on the phone or online knows what they are talking about. From Barcelona to morocco to Kinshasa. Read more
Complaint from Rajiv Mehta on 14 November 2023 about Royal Air Maroc.
I had made a reservation with RAM for a Journey on Sectors; BGF-CMN on 13 Oct 2023 connecting journey to CMN-DXB on 14 Oct 2023. The RAM Flight AT 284 on 13 Oct 2023 was delayed by 9 hours... Read more
Complaint from Uche on 07 October 2023 about Royal Air Maroc.
I flew in from Lagos to Casablanca Morocco 🇲🇦 and final destination Montreal canada 🇨🇦 on getting to Canada I couldn’t find my luggage after searching for 6 hours. Filed a complaint report and was given a 10 number claim.... Read more
Complaint from Baboucarr on 06 October 2023 about Royal Air Maroc.
On the 2nd October 2023 of the incident, I was due to board flight AT579, travelling from Banjul to London Gatwick. It is with regret that I recount an incident involving a member of your staff, which has significantly lowered... Read more
Complaint from BillyBBKMeyers on 29 September 2023 about Royal Air Maroc.
I have emailed Royal Air Maroc through there complaints website 6 times so far and have not had one replie from them. I have been flying with Royal Air Maroc since 2018 and never had a problem. As a Silver... Read more
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