Our sentiment meter has identified a 100% increase in complaints about Papa Johns Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Papa Johns Pizza's offerings.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Papa Johns Pizza? Submit your Papa Johns Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 9 complaints about Papa Johns Pizza over the last 12 months. The graph below shows a monthly breakdown.
Curious about Papa Johns Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Papa Johns Pizza. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Papa Johns Pizza by calling 1-877-547-7272. If you want to reach out to Papa Johns Pizza through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from executioner on 03 February 2022 about Papa Johns Pizza.
on jan 11th i got a dry pizza when i ordered an extra cheese. when i called back to complain they promised a free large with a topping same as before with no dead line, they said ill be in... Read more
Complaint from Ashleypellerin344 on 31 January 2022 about Papa Johns Pizza.
It took the guy in hour and 25 minutes to get here whenever it said 33minutes on the website and not only that my pizza was freezing cold my wings were cold and the pizza was not very good at... Read more
Complaint from Fernaldguy@yahoo.com on 17 January 2022 about Papa Johns Pizza.
The 2 large NY style pizza I ordered game day 1-15-22 at 5:30 p.m. was far away from your tv commercials ,the pizza was somewhat cold,stiff and lacked sauce and you know how the cheese is strechey and chewey... Read more
Complaint from S. O. B. on 29 December 2021 about Papa Johns Pizza.
I ordered online via the app on my phone, I then get an email stating that my order would arrive in 38 minutes. Now if you are going to charge me $4 for a delivery that use to be free... Read more
Complaint from meresdad on 06 December 2021 about Papa Johns Pizza.
Recently, my wife and I ordered a large pizza from the local Papa John's for delivery at 6:15pm. Because we often receive such pizzas on the early-side of its scheduled, we called at 6:30 to inquire. We were told that... Read more
Complaint from buiebrant on 04 December 2021 about Papa Johns Pizza.
We ordered a large peperoni pizza with green peppers on one half and mushrooms on the other half. What we received, barely warm pizza, was green peppers on half and large chunks of onion over the total pizza. Ugg,... Read more
Complaint from Mike C on 18 October 2021 about Papa Johns Pizza.
On Saturday 10172021 I ordered on door dash a thin 14” Square cut pizza with black olives, extra cheese mushrooms and sausage. The numbers on the box sticker are 3DD-0083 and 101721. The pizza arrived sometime after 7:15 and was... Read more
Complaint from amelala1@yahoo.com on 18 September 2021 about Papa Johns Pizza.
I called to place my order when generally I use my app but I did my have my other phone so I thought I was talking to a person at the store but apparently I was mistaken she repeats my... Read more
Complaint from Bazalee1 on 04 September 2021 about Papa Johns Pizza.
Order 3229 09042 Saw you ad on TV about ordering on line and getting bonuses on you order. Ordered Shaq a roni paid $13 after adding everyting up with 15% tip my total order was $20.87. THE CRUST ON THE... Read more
Complaint from Jaiden2003 on 31 July 2021 about Papa Johns Pizza.
Yesterday July 30,2021 I ordered a medium pizza with half pepperoni and the other half regular cheese. I ordered at 8:30pm or 8:50pm or something like that. I didn’t get my pizza until 11:04pm Read more
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